Can't send emails from the server

alshizawi

Member
Feb 21, 2013
5
0
1
cPanel Access Level
Root Administrator
Hello

I am new to the servers but i am also an old user for it .. and i use WHM ..

After the last updates i found that i can't send or receive any emails through any website on the server ..
when i try to send an email .. it took along time with out giving any benefits ..

So may have some help to resolve this problem ..

:)
 

alshizawi

Member
Feb 21, 2013
5
0
1
cPanel Access Level
Root Administrator
Have you checked your Mail Delivery Reports for clues?
Mail Delivery Reports - cPanel Documentation
thanks for your reply ..
If you mean sending between 2 emails at the same server .. i tried for that but its not sending .. just the page is trying to load and staying at the same way for a long time ..

About the reports .. there is no new reports i try to search , but no information is there ..

What do you think this problem is from ?!
 

quietFinn

Well-Known Member
Feb 4, 2006
2,037
549
493
Finland
cPanel Access Level
Root Administrator
You say "its not sending".
How are you trying to send? In webmail, or from a php, or something else?
 

alshizawi

Member
Feb 21, 2013
5
0
1
cPanel Access Level
Root Administrator
Is this what you ask for:

root@server [~]# cd /var/cpanel/roundcube/log
root@server [/var/cpanel/roundcube/log]# ls -la
total 8.0K
drwx------ 2 cpanelroundcube cpanelroundcube 4.0K Feb 1 21:23 .
drwxr-xr-x 4 root root 4.0K Feb 1 21:23 ..
root@server [/var/cpanel/roundcube/log]# cd /var/cpanel/horde/log
root@server [/var/cpanel/horde/log]# ls -la
total 8.0K
drwx------ 2 cpanelhorde cpanelhorde 4.0K Feb 1 21:04 .
drwxr-xr-x 4 root root 4.0K Feb 14 12:55 ..
root@server [/var/cpanel/horde/log]# cd /var/cpanel/squirrelmail
root@server [/var/cpanel/squirrelmail]# ls -la
total 12K
drwxr-xr-x 2 root wheel 4.0K Feb 1 21:23 .
drwxr-xr-x 72 root root 4.0K Feb 26 19:02 ..
-rw-r--r-- 1 root root 10 Feb 1 21:23 version
 

ruzbehraja

Well-Known Member
May 19, 2011
392
11
68
cPanel Access Level
Root Administrator
Is this what you ask for:
Yes, you need to open the log files within those directories to see the error log.

You should see something like this:

[22-Feb-2013 18:46:20] PHP Warning: Unknown: failed to call filter function in Unknown on line 0
[22-Feb-2013 18:46:20] PHP Warning: Unknown: failed to call filter function in Unknown on line 0
[25-Feb-2013 13:30:28] Unexpected condition from IMAP server, closed or corrupt connection to IMAP. Possible mailbox corruption.
[25-Feb-2013 13:30:28] PHP Warning: fclose(): supplied argument is not a valid stream resource in /usr/local/cpanel/base/3rdparty/roundcube/program/include/rcube_imap_generic.php on line 301
[25-Feb-2013 14:00:34] Unexpected condition from IMAP server, closed or corrupt connection to IMAP. Possible mailbox corruption.
[25-Feb-2013 14:00:34] PHP Warning: fclose(): supplied argument is not a valid stream resource in /usr/local/cpanel/base/3rdparty/roundcube/program/include/rcube_imap_generic.php on line 301
[25-Feb-2013 18:22:16 +0530]: PHP Error: Invalid compose ID in /usr/local/cpanel/base/3rdparty/roundcube/program/steps/mail/compose.inc on line 54 (GET /3rdparty/roundcube/index.php?_task=mail&_id=1764990487512b5d6114950&_action=compose)
[25-Feb-2013 19:02:19 +0530]: PHP Error: Error loading template for in /usr/local/cpanel/base/3rdparty/roundcube/program/include/rcube_template.php on line 436 (POST /3rdparty/roundcube/index.php?_task=mail&_action=autocomplete?_task=&_action=)