Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Can't send mail to GMX-accounts

Discussion in 'E-mail Discussion' started by Thorsten H., Sep 10, 2016.

  1. Thorsten H.

    Thorsten H. Active Member

    Joined:
    Jul 13, 2016
    Messages:
    40
    Likes Received:
    1
    Trophy Points:
    8
    Location:
    Germany
    cPanel Access Level:
    Root Administrator
    Hello,
    the last ddays I have a problem sending mail to different GMX-accounts. With other recepients there is no problem.

    This is, what the Mailserver tells me:
    Code:
    This message was created automatically by mail delivery software.
    
    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:
    
      mailadress@gmx.de
        The mail server could not deliver mail to mailadress@gmx.de.  The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.
    
    
    
    Reporting-MTA: dns; srv.example.de
    
    Action: failed
    Final-Recipient: rfc822;mailadress@gmx.de
    Status: 5.0.0
    
    So, can someone tell me, what is going wrong on my cpanel-server? I haven't changed anything the last weeks.

    Regards
    Thorsten
     
    #1 Thorsten H., Sep 10, 2016
    Last edited by a moderator: Sep 14, 2016
  2. Thorsten H.

    Thorsten H. Active Member

    Joined:
    Jul 13, 2016
    Messages:
    40
    Likes Received:
    1
    Trophy Points:
    8
    Location:
    Germany
    cPanel Access Level:
    Root Administrator
    Found the error:
    I had a wrong resolver configured. Changed - tested - works again.
     
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,400
    Likes Received:
    1,951
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    I'm happy to see you were able to address the issue. Thank you for updating us with the outcome.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice