SOLVED cant send or get emails

[Esteban Cabrera]

i recently installed cpanel, and i need help to configure it to normal functions. My vps give me 2 NS, that is ready, and default, give me 1 MX record "mail.mydomain.cl" , and obiusly "Cname" and "A" records. i thought with that ready the configuration of mail will be simple, but don't work. I cant send or get mails. Sorry if i write not very well, but i am from chile and my english just is intermediate.
If someone can help me to verify all configurations that should i have, will be grateful.

Thanks.

 

[cPanelMichael]

Hello,

Check to ensure your domain name uses name servers associated with the cPanel server by using a utility such as IntoDNS.com. If not, ensure to follow the instructions from the following document:

How to Set Up Nameservers in a cPanel Environment - cPanel Knowledge Base - cPanel Documentation

Thank you.

 

[Esteban Cabrera]

i solved the problem, for error i changed my MX record to mail.mydomain.cl , and for defaul just is mydomain.cl , then i change it again and return to work :D i was confused because in vps the mx is named mail.mydomain.cl, then i thought is should be the same.. but was a mistake. Thanks for ur time.

 

[cPanelMichael]

I'm happy to see the issue is now resolved. Thank you for updating us with the outcome.