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SOLVED Can't send or receive emails

Discussion in 'E-mail Discussions' started by SynteX, Jul 13, 2017.

  1. SynteX

    SynteX Member

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    Hi there,

    I have a big problem i can't send or receive emails on my brand new server.
    If i take a look at the cpanel mail delivery logs this is what i get:

    - Every mail -> in progress

    The only things i know is that i instelled clamV because secuirity advisor wanted it.
     

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  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you search for one of the messages in /var/log/exim_mainlog and let us know the output? EX:

    Code:
    exigrep user@domain /var/log/exim_mainlog
    Ensure to remove real domain names and IP addresses when pasting the output.

    Thank you.
     
  3. SynteX

    SynteX Member

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    Note that the diskspace error is fixed. Since we've added a new SSD and moved the partitions.
    There is now enough diskspace also the account is created after this is done!

    [Removed - Please paste the output to the thread in CODE tags]
     
  4. SynteX

    SynteX Member

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    i can't post the code this website gives me an error that my content is spam like -_-
     

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  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    This error message can occur if the permissions on the Exim binary are invalid. You can check the permissions with the following command:

    Code:
    stat /usr/sbin/exim
    If they are not set to 4755, you can run the following command to correct this:

    Code:
    chmod 4755 /usr/sbin/exim
    Queued email should then begin to send on the next delivery attempt.

    Thank you.
     
  6. SynteX

    SynteX Member

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    I am affraid it didn't did the trick.

    I executed the command's and the permissions are good also did the chmod again in order to be sure.

    But when trying to send a new mail the same error has been logged:
    Code:
    2017-07-13 21:56:38 1dVdgU-00028A-6N Error in system filter: internal problem in system filter: failure to transfer data from subprocess: status=0100 readerror='No such file or directory'
    Here:

    Code:
    [root@bravo ~]# stat /usr/sbin/exim
      File: `/usr/sbin/exim'
      Size: 1253328         Blocks: 2448       IO Block: 4096   regular file
    Device: 812h/2066d      Inode: 10388       Links: 1
    Access: (4755/-rwsr-xr-x)  Uid: (    0/    root)   Gid: (    0/    root)
    Access: 2017-07-13 21:56:38.814000014 +0200
    Modify: 2017-06-21 22:43:43.000000000 +0200
    Change: 2017-07-13 21:55:32.555000006 +0200
    
     
  7. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thanks.
     
  8. SynteX

    SynteX Member

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    I just did thanks, but position 72 thats going to take years :(
     
  9. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    To update, it looks like this issue stemmed from the use of the nosuid mount option on the /usr partition. This mount option prevents Exim from working properly.

    Thank you.
     
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