The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Cant submit a ticket in cpanel

Discussion in 'General Discussion' started by lildread, Dec 25, 2012.

  1. lildread

    lildread Registered

    Joined:
    Dec 25, 2012
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Website Owner
    hello everyone, this the thing I have been getting support from my cpanel and all of a sudden I cant post a reply nor submit a new ticket in my cpanel. do anyone have any idea why this happen. because i was getting help with an email problem that I have and now I cant continue because i can not submit a reply. please help
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,474
    Likes Received:
    202
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Are you speaking of cPanel Customer Support or did you have a ticket open with your Hosting Provider?
     
  3. lildread

    lildread Registered

    Joined:
    Dec 25, 2012
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Website Owner
    c panel with my hosting which is with these people, my cpanel with my phpadmin and all that stuff
     
  4. cPanelJared

    cPanelJared Technical Analyst
    Staff Member

    Joined:
    Feb 25, 2010
    Messages:
    1,842
    Likes Received:
    18
    Trophy Points:
    38
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    You really need to try to contact your host directly. We (cPanel, Inc.) do not host Web sites or servers. We only develop software that many hosts use to automate their businesses. The only thing I can suggest is for you to look at your host's Web site for some alternative way to contact them, perhaps an e-mail address or phone number.
     
  5. lildread

    lildread Registered

    Joined:
    Dec 25, 2012
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Website Owner
    ok thanks 4 the support will do
     
Loading...

Share This Page