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Can't submit Cpanel Support ticket

Discussion in 'General Discussion' started by bradleebaker, Jul 4, 2005.

  1. bradleebaker

    bradleebaker Member
    PartnerNOC

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    Tried a few times..

    Email is returned:
    err how do I let cpanel know?? And how do I now submit a ticket..??

    FWIW I certainly did not use the 'bad word' low.*rate anywhere in the ticket.... :confused:
     
  2. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    If it will allow, you could send an email to billing@cpanel.net outlining the problem and they should be able to whitelist you. If that also fails, you could try from a different email source if you have one (e.g. hotmail, etc).

    How did you request the support ticket? If it was through WHM, have you tried using the web form instead:
    https://tickets.cpanel.net/submit/index.cgi?support=1
     
  3. bradleebaker

    bradleebaker Member
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    WHM now directs to the web form.. so.. yeah.. tried that...

    I guess I may have to email billing... any more suggestions?
     
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