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Cant switch to unique shared IP

Discussion in 'General Discussion' started by Neofree, Oct 19, 2004.

  1. Neofree

    Neofree Registered

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    Hi,

    A customer of mine has a reseller account and all of the accounts are currently set to the main shared IP of the box. He purchased an IP address and I set it as the default shared IP for his accounts. Then when I switched all his existing accounts to the new IP, all of the sites came up as one of the sites. It was like one of the sites was set to a dedicated IP and all the other sites just went to that one site. I tried it multiple times and can't see what's wrong.

    Any ideas?

    Thanks,

    Neofree
     
  2. kaveh_cdeb

    kaveh_cdeb Active Member

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    i have the same problem
    thanks, :confused:
     
  3. nickn

    nickn Well-Known Member
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    It doesn't sound like all the accounts switched to the unique IP. Check httpd.conf make sure they are all listed with new IP, than check the zone records make sure they list the same IP.

    Can't say i've ever had this problem.
     
  4. kaveh_cdeb

    kaveh_cdeb Active Member

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    I want to give a dedicated ip to an account but i have a problem :

    i can only access to the account with "http://dedicatedip/~username" address

    and when i tried "http://dedicatedip" this page shown

    There is no website configured at this address
    You are seeing this page because there is nothing configured for the site you have requested. If you think you are seeing this page in error, please contact the site administrator or datacenter responsible for this site.

    please help me
     
    #4 kaveh_cdeb, Oct 29, 2004
    Last edited: Oct 29, 2004
  5. anup123

    anup123 Well-Known Member

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    WHM messes the httpd.conf file when u switched from name based to IP based hosting. I have faced it twice and had to correct the same in httpd.conf for the same. I am sure it would mess up again if a try to switch another account from name based to dedicated IP. If i remeber correctly, it messes up the DocumentRoot for the said <VirtualHost>

    Chk your httpd.conf and rectify the same there... for the said <VirtualHost>

    Anup
     
  6. kaveh_cdeb

    kaveh_cdeb Active Member

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    i cheked the <virtualhost> and i deleted that dedicated ip
    and then i created that account whith an ip
    i have still that problem :(
     
  7. cPanelNick

    cPanelNick Administrator
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    Please open a ticket with support@cpanel.net
     
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