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Cant transfer from enomcentral to namecheap/godaddy, please help

Discussion in 'General Discussion' started by basketmen, Jan 4, 2013.

  1. basketmen

    basketmen Well-Known Member

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    Hi guys,

    like you might already know, domain renewal fee in enomcentral is $39 per year, so i wanted to transfer out my domain from enomcentral to namecheap or godaddy

    i already tried ordering transfer in namecheap 2 times, but still failed, its says

    screenshot :
    /http://freakimage.com/view.php?filename=696namecheap_invalid_EPP_.jpg

    the EPP/authorization key should be right, i only copy paste it directly from email page to namecheap transfer page
    screenshot the EPP/authorization key are received to my email :
    /http://freakimage.com/view.php?filename=604authorization_key_in_e.jpg

    Note About lock
    Here are screenshot of General settings page in enomcentral, you can see Registrar-Lock is disabled, i already do this few weeks a go
    /http://freakimage.com/view.php?filename=288enomcentral_edit_gener.jpg

    but i tried do whois check in domaintools.com today, its says still Locked, it is true or not, its should be says Unlocked
    /http://freakimage.com/view.php?filename=230domaintools_says_still.jpg

    please help what is the solutions guys?
    - is it because the EPP/authorization key, have special character on it that is "(", and namecheap cant handle it? i still not yet try the transfer using godaddy, if you recommending me try godaddy too, i will try it, i am only afraid it will failed too before

    - enomcentral.com renewal is $39, but i read enom.com reseller renewal is only about $9, do i need to search another person that have enom.com reseller account, push it there and help to renew it?
     
  2. cPanelJared

    cPanelJared Technical Analyst
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    This would be better asked in a forum like webhostingtalk.com or another forum that deals specifically with domain registrars.
     
  3. basketmen

    basketmen Well-Known Member

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    yes, i am asking here too if there are someone here have the answer too, please move or delete the thread if needed mod
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You need to contact ENOM if I understand your post correctly. There's nothing anyone on this forum can do to help. If you're just looking for a second opinion, there's mine. Contact ENOM.

    GL!
     
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