Can't Turn Off Backup Configuration

celiac101

Well-Known Member
Dec 19, 2012
96
1
58
cPanel Access Level
Website Owner
I have disabled Backup Configuration in favor of Legacy Backups. The problem is that the non-legacy backups keep running when I only want the Legacy to run. I have two servers with CENTOS 5.10 i686 standard – WHM 11.40.0 (build 19), and this is only happening on one of them. How can I manually (via command line) disable the backups from running, which keeping my legacy backups going?
 

MikeDVB

Well-Known Member
PartnerNOC
Jun 4, 2008
218
3
68
Indiana, USA
Just a stab in the dark here but check your root cron.

That said - if not that - I'd open a ticket with cPanel.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello :)

You can remove the following cron job using the "crontab -e" command:

Code:
0 2 * * * /usr/local/cpanel/bin/backup
However, it's recommended to leave the cron job itself enabled and just disable backups via:

"WHM Home » Backup » Backup Configuration"

Thank you.
 

celiac101

Well-Known Member
Dec 19, 2012
96
1
58
cPanel Access Level
Website Owner
Thank you for this. So would this line only disable the new backup system. Again, I do want the legacy backup to keep running. The issue is that via the control panel shutting down the new backups isn't working.


Hello :)

You can remove the following cron job using the "crontab -e" command:

Code:
0 2 * * * /usr/local/cpanel/bin/backup
However, it's recommended to leave the cron job itself enabled and just disable backups via:

"WHM Home » Backup » Backup Configuration"

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
What specific settings are you disabling in Web Host Manager to ensure backups do not generate on the new backup system? Keep in mind that the backup process will still run, but no accounts will backup when you have backups disabled. Removing the cron job will only delete the cron job for the new backup system. The legacy backup system uses a different cron job (/scripts/cpbackup).

Thank you.