SOLVED Can't update cPanel due to MySQL conflicts

Jan 17, 2009
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Hello.

I'm working on a VPS that is running cpanel, cloudlinux and mysql governor. The MySQL version is cl-MySQL56 instead of the default MySQL Cpanel

I'm trying to upgrade Cpanel to v72, but it's giving block due to conflicts between Cpanel-mysql56 and CL-Mysql56.

This is a bit of error message.
file /usr/share/mysql/mysql.server of the MySQL56-server-5.6.39-1.cp1162.x86_64 installation conflicts with the package file cl-MySQL56-server-5.6.39-2.el7.cloudlinux .x86_64
I thought of removing the mysql governor, but in this VPS there are some scripts that needs mysql version 5.6. So, it would be better if I could upgrade the Cpanel with the mysql governor as it stands now. And I don't know if removing the MySQL governor will cause MySql version 5.7 will be installed in Cpanel, this would be dangerous I think, for the scripts and databases.

I tried to update yum, and /usr/local/cpanel/scripts/check_cpanel_rpms --fix command, and tried RPM Installation Failures - cPanel Knowledge Base - cPanel Documentation procedures, all without success.

Any tip for doing this Cpanel update? I will appreciate any help.

Greetings.
 
Jan 17, 2009
15
0
51
If so, can you show me the repositories you have available:
Off course, here's the result

Code:
[[email protected] ~]# yum repolist
Loaded plugins: fastestmirror, rhnplugin, universal-hooks
This system is receiving updates from CLN.
Loading mirror speeds from cached hostfile
 * EA4: 185.69.232.245
 * cpanel-addons-production-feed: 185.69.232.245
 * cloudlinux-x86_64-server-7: cl-mirror.fr.planethoster.net
repo id                                         repo name                                 status
!EA4/7/x86_64                                   EA4 ( EasyApache 4 )                       2,227+417
!cpanel-addons-production-feed/7/x86_64         cPanel Addons Production Feed                     51
!cl-ea4/7/x86_64                                CloudLinux 7 EasyApache4                      12,939
!cl-mysql-meta/7/x86_64                         cl-mysql                                          51
!cloudlinux-imunify360/7/x86_64                 CloudLinux-7 - Imunify360                        533
cloudlinux-x86_64-server-7                      CloudLinux Server 7 x86_64                41,313+379
!cpanel-plugins                                 cPanel Plugins project (CentOS 7)                106
repolist: 57,220
[[email protected] ~]#
And yes, running Cloudlinux with mysql governor.
 
Last edited:

cPanelLauren

Forums Analyst II
Staff member
Nov 14, 2017
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Hi @DigitalComunic

Because I don't feel comfortable telling you to remove that package without seeing the system and because the repositories look fine, I think it might be best to handle this in a support ticket. Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved.


Thanks!
 
Jan 17, 2009
15
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51
Hello CpanelLauren, sorry my delay.

Because it is a datacenter partner of the cpanel, I had to first contact their support but it did not solve.
I opend the ticket 9998773 at Cpanel support now.

Thank you for the help.
 
Jan 17, 2009
15
0
51
Hello.
After a precisely work of support specialist, the issue is solved and conflict removed. Now Cpanel is updating well

I appreciated your orientation CpanelLauren

Best regards.