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Can't Update to Current. I am on Centos 6.8.

Discussion in 'General Discussion' started by grabyourhosting, Jul 11, 2016.

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  1. grabyourhosting

    grabyourhosting Well-Known Member

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    [FATAL] - Newer releases of cPanel & WHM are not compatible with your operating system. Upgrade your OS, or use the Update Preferences screen to select a Long-Term Support release for use with your OS. Please see our OS End of Life policy for more information.
    => Log closed Tue Jul 12 01:00:56 2016
    What should I do? Thank you.
     
  2. cPanelKenneth

    cPanelKenneth cPanel Development
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    Hello,

    Please open a support ticket with us so we can identify and resolve the problem. cPanel Customer Portal
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    cPanel 56 is the last version of cPanel to support CentOS 5, and also the last version to support 32bit architecture. It's likely your system runs on 32bit architecture if you receive this message on CentOS 6.x. You can verify your OS version and system architecture with the following command:

    Code:
    cat /etc/redhat-release ; arch
    The following blog post provides more information on the steps you can take to transition to a new OS:

    March 31st, 2017: The Day the Sun Sets on CentOS 5 | cPanel Blog

    We're happy to help answer any questions you may have.

    Thank you.
     
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  4. cPanelKenneth

    cPanelKenneth cPanel Development
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    Ah yes, that's a good point. It's likely that the system is CentOS 6 32-bit.
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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