Can't upload files correctly

elasri1

Registered
Jul 26, 2019
2
0
1
Morocco
cPanel Access Level
Root Administrator
Hi,
My problem is that I can't upload files from a site form
this is happening across all my accounts, and on multiple browsers/devices
- Removed -
this shows up (in firefox) when I (or any site member for that matter) try to upload a file to the site (let's say for example: adding a plugin in wordpress)
Uploading in Cpanel sounds to work fine, also the problem doesn't accure when uploading small files, it sounds to appear only with files > 10 Mo
things I have tried:
*) php.ini infos are as usuall in all accounts
*) tried disabling my server firewall
any ideas? please take in consideration that I'm not very experienced
 

elasri1

Registered
Jul 26, 2019
2
0
1
Morocco
cPanel Access Level
Root Administrator
this is the error message that shows up in the browser
if you mean php.ini, then yes, I checked in every account, max memory and upload size are set to high values, I also tried to increase them more but that didn't help
 

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cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,271
313
Houston
Do you have php error logging enabled? If so can you tell us if there's a specific error output in the php error logs for this or what is output in the apache error logs when attempting to upload a file. You can find apache logs at /etc/apache2/logs/error_log