The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Can't View All Databases

Discussion in 'Database Discussions' started by Zabidin, Mar 13, 2017.

  1. Zabidin

    Zabidin Well-Known Member

    Joined:
    Jan 6, 2016
    Messages:
    48
    Likes Received:
    4
    Trophy Points:
    8
    Location:
    Malaysia
    cPanel Access Level:
    Root Administrator
    Hi,

    We complaint from our client. From their cpanel, they can see only 1 database under domain example.com.

    But when we check using root access on cpanel and thru phpmyadmin in whm, we can see 2 database under domain example.com.

    How to fix this issue? Cannot create database with same name as it's already exist. Please advice.

    Thanks./
     
  2. SysSachin

    SysSachin Well-Known Member

    Joined:
    Aug 23, 2015
    Messages:
    542
    Likes Received:
    39
    Trophy Points:
    28
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    There are a few possible reasons this might happen. You might try the following command to resetup the database mapping:

    Code:
    /usr/local/cpanel/bin/setupdbmap
    
     
  3. Zabidin

    Zabidin Well-Known Member

    Joined:
    Jan 6, 2016
    Messages:
    48
    Likes Received:
    4
    Trophy Points:
    8
    Location:
    Malaysia
    cPanel Access Level:
    Root Administrator
    After run script, still not solve the issue. Refer attachment.
    pure-3.png

    pure-2.PNG

    pure-1.PNG
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    37,037
    Likes Received:
    1,280
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Could you verify which version of cPanel is installed on the system, which theme is assigned to the account, and let us know of any output to /usr/local/cpanel/logs/error_log when noticing the issue?

    Thank you.
     
Loading...

Share This Page