Can't View All Databases

Zabidin

Well-Known Member
Jan 6, 2016
47
4
8
Malaysia
cPanel Access Level
Root Administrator
Hi,

We complaint from our client. From their cpanel, they can see only 1 database under domain example.com.

But when we check using root access on cpanel and thru phpmyadmin in whm, we can see 2 database under domain example.com.

How to fix this issue? Cannot create database with same name as it's already exist. Please advice.

Thanks./
 

SysSachin

Well-Known Member
Aug 23, 2015
604
48
28
India
cPanel Access Level
Root Administrator
Twitter
Hello,

There are a few possible reasons this might happen. You might try the following command to resetup the database mapping:

Code:
/usr/local/cpanel/bin/setupdbmap
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,229
463
Hello,

Could you verify which version of cPanel is installed on the system, which theme is assigned to the account, and let us know of any output to /usr/local/cpanel/logs/error_log when noticing the issue?

Thank you.