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Can't View All Databases

Discussion in 'Database Discussion' started by Zabidin, Mar 13, 2017.

  1. Zabidin

    Zabidin Well-Known Member

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    Hi,

    We complaint from our client. From their cpanel, they can see only 1 database under domain example.com.

    But when we check using root access on cpanel and thru phpmyadmin in whm, we can see 2 database under domain example.com.

    How to fix this issue? Cannot create database with same name as it's already exist. Please advice.

    Thanks./
     
  2. SysSachin

    SysSachin Well-Known Member

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    Twitter:
    Hello,

    There are a few possible reasons this might happen. You might try the following command to resetup the database mapping:

    Code:
    /usr/local/cpanel/bin/setupdbmap
    
     
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  3. Zabidin

    Zabidin Well-Known Member

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    After run script, still not solve the issue. Refer attachment.
    pure-3.png

    pure-2.PNG

    pure-1.PNG
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Hello,

    Could you verify which version of cPanel is installed on the system, which theme is assigned to the account, and let us know of any output to /usr/local/cpanel/logs/error_log when noticing the issue?

    Thank you.
     
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