Can't View Most IPs in WHM's "List Accounts"

4oh4

Member
Jul 31, 2016
6
1
3
Planet Earth
cPanel Access Level
Reseller Owner
Hi All,

I'm a reseller. In WHM under Home » Account Information » List Accounts, there are the normal listings for each client's account.

When I hover over each IP Address, I see "View the files hosted at this domain" but when I click on most of the IPs listed, that doesn't happen (I get a 404 error instead).

The only sites that I can view properly are a client's Wordpress site (the rest of the sites do not use Wordpress) and my home reseller site.

What could be the cause?

TIA
 

24x7server

Well-Known Member
Apr 17, 2013
1,911
96
78
India
cPanel Access Level
Root Administrator
Twitter
Might be you have enable mod_userdir for your domain and due to that you are facing this, Please check this through WHM >> Security Center >> Apache mod_userdir Tweak if you have access otherwise you need to contact your hosting provider to check this.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
All the accounts are established sites - none have an unresolved DNS.
In this case, simply enter the domain name in your web browser directly. The links under "List Accounts" rely on Apache Mod_Userdir, and it isn't always enabled by hosting providers.

Thank you.