Can't View Most IPs in WHM's "List Accounts"

[4oh4]

Hi All,

I'm a reseller. In WHM under Home » Account Information » List Accounts, there are the normal listings for each client's account.

When I hover over each IP Address, I see "View the files hosted at this domain" but when I click on most of the IPs listed, that doesn't happen (I get a 404 error instead).

The only sites that I can view properly are a client's Wordpress site (the rest of the sites do not use Wordpress) and my home reseller site.

What could be the cause?

TIA

 

[24x7server]

Might be you have enable mod_userdir for your domain and due to that you are facing this, Please check this through WHM >> Security Center >> Apache mod_userdir Tweak if you have access otherwise you need to contact your hosting provider to check this.

 

[cPanelMichael]

Hello,

Resellers do not have the ability to control the Apache Mod_Userdir Tweak from within Web Host Manager. You can modify the hosts file on your computer to access a domain name before it's "A" records are pointed to account's IP address at it's DNS host. This file is documented at:

hosts (file) - Wikipedia, the free encyclopedia

Thank you.

 

[4oh4]

All the accounts are established sites - none have an unresolved DNS.

 

[cPanelMichael]

All the accounts are established sites - none have an unresolved DNS.

In this case, simply enter the domain name in your web browser directly. The links under "List Accounts" rely on Apache Mod_Userdir, and it isn't always enabled by hosting providers.

Thank you.

 

[4oh4]

OK... got it.

- Thanks.