Captcha Not Working After PHP upgrade

sunyl

Active Member
Oct 12, 2004
37
0
156
Yesterday we've upgraded PHP to v5.3.14 and since then Captcha is not working on our clients site -

Code:
[PHP Modules]
bcmath
calendar
Core
ctype
curl
date
dom
eAccelerator
ereg
exif
filter
ftp
gd
gettext
hash
iconv
imap
ionCube Loader
json
libxml
mbstring
mcrypt
mysql
mysqli
openssl
pcre
PDO
pdo_mysql
pdo_sqlite
Phar
posix
pspell
Reflection
session
SimpleXML
soap
sockets
SourceGuardian
SPL
SQLite
sqlite3
standard
suhosin
tidy
timezonedb
tokenizer
uploadprogress
wddx
xml
xmlreader
xmlrpc
xmlwriter
xsl
Zend Guard Loader
zip
zlib

[Zend Modules]
Zend Guard Loader
the ionCube PHP Loader
I'd confirmed GD and FreeType modules are compiled properly, Could you please help us in checking what is wrong.

Thanks in advance.
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
For the logs to check errors, you can check /usr/local/apache/logs/error_log as one place as well as /home/username/public_html/error_log (if one exists) as the other. Of note, username would be the cPanel username. If the Captcha url isn't in a file in public_html directly, please check for an error_log file in the directory where that specific page can be found.
 

Arwebo

Member
Oct 28, 2012
5
0
1
cPanel Access Level
Root Administrator
hello,

Captcha dont work on my website even GD library and FTT are installed.

my website : /http://www.br.ma/order.html

php info : /http://www.br.ma/infos.php
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
You would likely want to ask your hosting provider if you aren't sure how to troubleshoot the issue by checking error logs.
 

Arwebo

Member
Oct 28, 2012
5
0
1
cPanel Access Level
Root Administrator
You would likely want to ask your hosting provider if you aren't sure how to troubleshoot the issue by checking error logs.
Hello,

I am the root administrator and when i checked /usr/local/apache/logs/error_log its empty and i didnt know hows to troubleshoot the issue.

I am using HTML5 AJAX Contact Form by codecanyon.