[Case 133249] Activating Auto-Delete Spam removes all Forwarders

noox

Active Member
Mar 19, 2003
39
4
158
cPanel Access Level
Root Administrator
I don't know if it's only me but today I noticed that when I activate "Auto-Delete Spam" (Cpanel->Mail->Apache SpamAssassin) all forwarders for this account (all domains of account) were missing.

The files in /etc/valiases still existed but were empty.

First I was not really sure what it was. But after I have restored the forwarders again from the backup I tried enabling Auto-Deletion of Spam again (with a Setting of 10) and the forwarders where gone again.

I also tried it with another account. Same issue. Both accounts (most of the domains) have forwarders and are also catch-all - so all mails go to the main mailbox or to another mail address. As the catch-all rule did not exist any more the domain did not accept any mail (error: 550 Unrouteable address).

I have already updatet to 11.46.0. When I played around with the Spamassassin settings a couple of weeks ago (with 11.44) I did not notice such a behavior.
 
Last edited:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,243
463
Hello,

Internal case number 133249 is open to address this issue. You can expect to see a resolution for this published in the near future due to the nature of this flaw. Our change log is located at:

11.46 Change Log

Thank you.
 

noox

Active Member
Mar 19, 2003
39
4
158
cPanel Access Level
Root Administrator
Thanks. First I clicked to "Defects" in the menu and was directed to the ticketing system. But as I have CPanel through my server host I assume I cannot post there. So was it the right way to post this here, or is there a better way?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,243
463
Thanks. First I clicked to "Defects" in the menu and was directed to the ticketing system. But as I have CPanel through my server host I assume I cannot post there. So was it the right way to post this here, or is there a better way?
It's always a good idea to open a bug report if you have root access to the server. Otherwise, you can post here or contact your hosting provider and have them submit the report on your behalf.

Thank you.