[Case 141949] How to update virtfs ?

[anton_latvia]

Hello,
We started to use Apache Jailshell and already run into troubles. Sometimes virtfs is not being updated. Especially when we move account from one partition to another. The only way to fix for now is to run upcp, sometimes with --force, but this takes a lot of time.

Is there any correct and fast way to fix it?

Thank you!

 

[cPanelMichael]

Hello

Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.

 

[anton_latvia]

Your Request id is: 5736295.

 

[anton_latvia]

Got temporary solution from support:

su USERNAME -c "/usr/local/cpanel/bin/jailshell -c exit"

 

[cPanelMichael]

Internal case number 141949 is open to address an issue where the "Rearrange an Account" option in WHM fails to mount the new home directory under a user's jailshell. You can monitor our change log to see when a resolution is published:

cPanel 11.46 Change Log

Thank you.