[Case 153777] killacct can't locate BinCheck.pm

[Valetia]

CloudLinux 6.6 x86_64
cPanel/WHM 11.46.2

We are getting the following Perl error when running /scripts/killacct:

[~]# /scripts/killacct --user=username
Can't locate Cpanel/BinCheck.pm in @INC (@INC contains: /usr/local/cpanel /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/5.14.4/x86_64-linux-64int /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/5.14.4 /opt/cpanel/perl5/514/site_lib/x86_64-linux-64int /opt/cpanel/perl5/514/site_lib .) at /scripts/killacct line 9.
BEGIN failed--compilation aborted at /scripts/killacct line 9.​

Please advise.

 

[MilesWeb]

re: [Case 144817] killacct can't locate BinCheck.pm

Try perform a cPanel update on your server. It should help.

/scripts/upcp --force

 

[Valetia]

re: [Case 144817] killacct can't locate BinCheck.pm

Try perform a cPanel update on your server. It should help.

We have tried that, and the result is the same.

 

[cPanelKenneth]

re: [Case 144817] killacct can't locate BinCheck.pm

Try using scripts/removeacct instead. We replaced killacct with removeacct in 11.46.

The problem you reported is still a bug. The other script should at least get you to a good place.

 

[JacobPerkins]

Re: [Case 144817] killacct can't locate BinCheck.pm

Hello,

This has been fixed in 11.48, and we've just pushed a fix in for 11.46. This has been assigned case 153777. Please watch for this case to come through our change log. Unfortunately there is no ETA on this, however I do expect this to be released quickly.

In the interim, you can use

/scripts/removeacct

Thank you for your patience!

 

[Valetia]

Thanks guys! /scripts/removeacct is indeed working fine.