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[Case 153777] killacct can't locate BinCheck.pm

Discussion in 'General Discussion' started by Valetia, Jan 12, 2015.

  1. Valetia

    Valetia Well-Known Member

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    CloudLinux 6.6 x86_64
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    We are getting the following Perl error when running /scripts/killacct:

    [~]# /scripts/killacct --user=username
    Can't locate Cpanel/BinCheck.pm in @INC (@INC contains: /usr/local/cpanel /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/5.14.4/x86_64-linux-64int /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/5.14.4 /opt/cpanel/perl5/514/site_lib/x86_64-linux-64int /opt/cpanel/perl5/514/site_lib .) at /scripts/killacct line 9.
    BEGIN failed--compilation aborted at /scripts/killacct line 9.​

    Please advise.
     
  2. MilesWeb

    MilesWeb Well-Known Member
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    re: [Case 144817] killacct can't locate BinCheck.pm

    Try perform a cPanel update on your server. It should help.

     
  3. Valetia

    Valetia Well-Known Member

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    re: [Case 144817] killacct can't locate BinCheck.pm

    We have tried that, and the result is the same.
     
  4. cPanelKenneth

    cPanelKenneth cPanel Development
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    re: [Case 144817] killacct can't locate BinCheck.pm

    Try using scripts/removeacct instead. We replaced killacct with removeacct in 11.46.

    The problem you reported is still a bug. The other script should at least get you to a good place.
     
  5. cPJacob

    cPJacob cPanel Product Owner
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    Re: [Case 144817] killacct can't locate BinCheck.pm

    Hello,

    This has been fixed in 11.48, and we've just pushed a fix in for 11.46. This has been assigned case 153777. Please watch for this case to come through our change log. Unfortunately there is no ETA on this, however I do expect this to be released quickly.

    In the interim, you can use
    Code:
    /scripts/removeacct
    Thank you for your patience!
     
  6. Valetia

    Valetia Well-Known Member

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    Thanks guys! /scripts/removeacct is indeed working fine.
     
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