[Case 153777] killacct can't locate BinCheck.pm

Valetia

Well-Known Member
Jun 20, 2002
216
10
168
cPanel Access Level
Root Administrator
CloudLinux 6.6 x86_64
cPanel/WHM 11.46.2


We are getting the following Perl error when running /scripts/killacct:

[~]# /scripts/killacct --user=username
Can't locate Cpanel/BinCheck.pm in @INC (@INC contains: /usr/local/cpanel /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/5.14.4/x86_64-linux-64int /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/5.14.4 /opt/cpanel/perl5/514/site_lib/x86_64-linux-64int /opt/cpanel/perl5/514/site_lib .) at /scripts/killacct line 9.
BEGIN failed--compilation aborted at /scripts/killacct line 9.​

Please advise.
 

MilesWeb

Well-Known Member
PartnerNOC
May 23, 2012
173
2
68
India
cPanel Access Level
Root Administrator
Twitter
re: [Case 144817] killacct can't locate BinCheck.pm

Try perform a cPanel update on your server. It should help.

/scripts/upcp --force
 

cPanelKenneth

cPanel Development
Staff member
Apr 7, 2006
4,607
79
458
cPanel Access Level
Root Administrator
re: [Case 144817] killacct can't locate BinCheck.pm

Try using scripts/removeacct instead. We replaced killacct with removeacct in 11.46.

The problem you reported is still a bug. The other script should at least get you to a good place.
 

JacobPerkins

Well-Known Member
May 2, 2014
617
97
103
cPanel Access Level
DataCenter Provider
Twitter
Re: [Case 144817] killacct can't locate BinCheck.pm

Hello,

This has been fixed in 11.48, and we've just pushed a fix in for 11.46. This has been assigned case 153777. Please watch for this case to come through our change log. Unfortunately there is no ETA on this, however I do expect this to be released quickly.

In the interim, you can use
Code:
/scripts/removeacct
Thank you for your patience!