[Case 160901] cPHulk page on DNSonly server showing License Error after update

vlee

Well-Known Member
Oct 13, 2005
368
25
178
Spokane, Washington
cPanel Access Level
Root Administrator
On 3 of my cPanel DNS Only server I am seeing this below after upgrade to WHM 11.48.0 (build 7).

WHM Home » Security Center » cPHulk Brute Force Protection

Thank You for installing cPanel & WHM.

In order to access the interface, you will need to make sure that the software license on this server is active and installed.

Your license could not be activated because:
Cannot Read License File

First, go to License Verification - cPanel Inc. and enter the public IP address of this server to make sure it is licensed.
If licensed, try running /usr/local/cpanel/cpkeyclt from the command line as root.
You'll also need to make sure that port 80 is open to contact our license server and that your server's hostname is a FQDN.

If you don't currently have a license, you can obtain a trial license by registering at the cPanel Store and requesting a trial under Free Services.

You can purchase/lease a license directly from cPanel or from one of our Partners

Once the license on this server is active, you will no longer see this message. If you have installed a license since loading this page, click here to reload.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,912
2,241
363
Hello :)

Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,912
2,241
363
Internal case 160901 is open to address an issue where the cPHulk Brute Force Protection page in WHM shows a "Cannot Read License File" error after updating to cPanel 11.48. Please monitor our change log for the inclusion of this case number:

11.48 Change Log

Thank you.