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[Case 160901] cPHulk page on DNSonly server showing License Error after update

Discussion in 'Bind / DNS / Nameserver Issues' started by vlee, Feb 4, 2015.

  1. vlee

    vlee Well-Known Member

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    On 3 of my cPanel DNS Only server I am seeing this below after upgrade to WHM 11.48.0 (build 7).

    WHM Home » Security Center » cPHulk Brute Force Protection

    Thank You for installing cPanel & WHM.

    In order to access the interface, you will need to make sure that the software license on this server is active and installed.

    Your license could not be activated because:
    Cannot Read License File

    First, go to License Verification - cPanel Inc. and enter the public IP address of this server to make sure it is licensed.
    If licensed, try running /usr/local/cpanel/cpkeyclt from the command line as root.
    You'll also need to make sure that port 80 is open to contact our license server and that your server's hostname is a FQDN.

    If you don't currently have a license, you can obtain a trial license by registering at the cPanel Store and requesting a trial under Free Services.

    You can purchase/lease a license directly from cPanel or from one of our Partners

    Once the license on this server is active, you will no longer see this message. If you have installed a license since loading this page, click here to reload.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  3. vlee

    vlee Well-Known Member

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    Request Id: 6060401
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Internal case 160901 is open to address an issue where the cPHulk Brute Force Protection page in WHM shows a "Cannot Read License File" error after updating to cPanel 11.48. Please monitor our change log for the inclusion of this case number:

    11.48 Change Log

    Thank you.
     

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