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[Case 161161] "Clear Trash on Logout" no longer working on Roundcube + Paper Lantern

Discussion in 'E-mail Discussions' started by JamesOakley, Feb 4, 2015.

  1. JamesOakley

    JamesOakley Well-Known Member

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    With 11.48 moving webmail onto Paper Lantern, the "logout" button is now in the cPanel parent frame, and not in the RoundCube application inner frame.

    There is a setting in RoundCube > Settings > Server Settings > Maintenance named "Clear Trash on Logout".

    With 11.46 and earlier, clicking RoundCube's "logout" button meant that the trash folder was kept clean.

    With 11.48, there is no RoundCube logout button, and clicking the cPanel webmail logout button (top right of the whole page) doesn't appear to trigger RoundCube's "clear trash on logout" action - presumably as it isn't their logout that is being called.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    re: [Case 161161] "Clear Trash on Logout" no longer working on Roundcube + Paper Lantern

    Hello :)

    Please open a bug report for this via:

    Submit A Bug Report

    You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    re: [Case 161161] "Clear Trash on Logout" no longer working on Roundcube + Paper Lantern

    To update, I've reproduced this issue on a test machine and opened internal case number 161161 to address this issue. Please monitor our change log for the inclusion of this case number:

    11.48 Change Log

    The current workaround is to manually empty the trash directory via Roundcube.

    Thank you.
     
  4. Archie Montoyo

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    This post was posted on Feb 4, 2015 and I have the same issue 'clear trash when logout' is not working . Can you give us an update on this please?
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    The resolution to this issue falls under a plan to improve the overall Webmail experience. There's no specific time frame to provide for these changes at this time, but I will update this thread with more information as it becomes available.

    Thank you.
     
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