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[Case 170149] Cannot send email to all users/resellers

Discussion in 'E-mail Discussion' started by Clouseau, Mar 1, 2015.

  1. Clouseau

    Clouseau Active Member

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    In WHM I cannot send Email to all users and resellers, the message: Email All Users
    Invalid "From Email". is given. I see in documentation that this feature is deprecated, Is that the reason it's not working? https://documentation.cpanel.net/display/ALD/Email+All+Users

    What is the reason for removing it btw? How do we contact all the users now?
     
    #1 Clouseau, Mar 1, 2015
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello :)

    Internal cases 170149 and 171129 are open to address the issues with the "Email All Users" feature. A resolution is currently scheduled for cPanel version 11.48.2. You can monitor our change log to see when these cases are included:

    cPanel - 11.48 Change Log

    It's likely a good idea to consider using a billing application such as WHMCS if you want to more easily manage and contact your customer base.

    Thank you.
     
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    #2 cPanelMichael, Mar 2, 2015
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