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[Case 170149] Cannot send email to all users/resellers

Discussion in 'E-mail Discussion' started by Clouseau, Mar 1, 2015.

  1. Clouseau

    Clouseau Active Member

    Jan 17, 2015
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    In WHM I cannot send Email to all users and resellers, the message: Email All Users
    Invalid "From Email". is given. I see in documentation that this feature is deprecated, Is that the reason it's not working?

    What is the reason for removing it btw? How do we contact all the users now?
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    Hello :)

    Internal cases 170149 and 171129 are open to address the issues with the "Email All Users" feature. A resolution is currently scheduled for cPanel version 11.48.2. You can monitor our change log to see when these cases are included:

    cPanel - 11.48 Change Log

    It's likely a good idea to consider using a billing application such as WHMCS if you want to more easily manage and contact your customer base.

    Thank you.
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