[Case 170149] Cannot send email to all users/resellers

[Clouseau]

In WHM I cannot send Email to all users and resellers, the message: Email All Users
Invalid "From Email". is given. I see in documentation that this feature is deprecated, Is that the reason it's not working? https://documentation.cpanel.net/display/ALD/Email+All+Users

What is the reason for removing it btw? How do we contact all the users now?

 

[cPanelMichael]

Hello

Internal cases 170149 and 171129 are open to address the issues with the "Email All Users" feature. A resolution is currently scheduled for cPanel version 11.48.2. You can monitor our change log to see when these cases are included:

cPanel - 11.48 Change Log

It's likely a good idea to consider using a billing application such as WHMCS if you want to more easily manage and contact your customer base.

Thank you.