[Case 190397] Incorrect password text under "Configure Mail Client" in cPanel

sparek-3

Well-Known Member
Aug 10, 2002
1,938
187
343
cPanel Access Level
Root Administrator
When you create a cPanel account:

Code:
Domain: accounttester.org
UserName: accountt
PassWord: areallybadpassword
Then log into the cPanel and create an email account with the same Username part as the main account's username, i.e.:

[email protected]

(Note - accountt@accounttester.org - accountt is the same as the main cPanel account username - accountt)

The Mail Client Configuration page lists:

Code:
Username: [email protected]
Password: Use your cPanel password.
As the mail settings to use.

This is wrong.

This should say:

Code:
Username: [email protected]
Password: Use the email account’s password.
For any other email account that is created - i.e. [email protected] - the information in the Mail Client Configuration page is correct:

Code:
Username: [email protected]
Password: Use the email account’s password.
This appears to be present in cPanel 11.46.3.6 and cPanel 11.48.4.4. In paper_latern and x3.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,917
2,248
363
Hello,

I've opened internal case number 190397 to address this issue. There's currently no time frame for a resolution, but you can monitor our change log for this case number at:

cPanel - Change Logs

Thank you.