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[Case 190397] Incorrect password text under "Configure Mail Client" in cPanel

Discussion in 'E-mail Discussion' started by sparek-3, Jun 1, 2015.

  1. sparek-3

    sparek-3 Well-Known Member

    Joined:
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    cPanel Access Level:
    Root Administrator
    When you create a cPanel account:

    Code:
    Domain: accounttester.org
    UserName: accountt
    PassWord: areallybadpassword
    Then log into the cPanel and create an email account with the same Username part as the main account's username, i.e.:

    accountt@accounttester.org

    (Note - accountt@accounttester.org - accountt is the same as the main cPanel account username - accountt)

    The Mail Client Configuration page lists:

    Code:
    Username: accountt@accounttester.org
    Password: Use your cPanel password.
    As the mail settings to use.

    This is wrong.

    This should say:

    Code:
    Username: accountt@accounttester.org
    Password: Use the email account’s password.
    For any other email account that is created - i.e. something@accounttester.org - the information in the Mail Client Configuration page is correct:

    Code:
    Username: something@accounttester.org
    Password: Use the email account’s password.
    This appears to be present in cPanel 11.46.3.6 and cPanel 11.48.4.4. In paper_latern and x3.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
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    cPanel Access Level:
    Root Administrator
    Hello,

    I've opened internal case number 190397 to address this issue. There's currently no time frame for a resolution, but you can monitor our change log for this case number at:

    cPanel - Change Logs

    Thank you.
     
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