[Case 50060] [config] Cannot save FTP user password with special characters ?

MGV

Member
Mar 23, 2011
6
0
51
WHM 11.28.60
CENTOS 5.6

Hello, i have a confusing that password with special characters like &*(? are saved in Main >> Backup >> Configure Backup cannot use to connect to ftp server.

I use Filezilla with this password to connect without error. But when save in config and try backup manually it said: "Net::FTP=GLOB(0x9b21d84)<<< 530 Login incorrect.".

Then i try to change ftp user password without special characters, it's work.

So Cpanel cannot save FTP user password with special characters ?
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
Could you please check the contents of /etc/cpbackup.conf.shadow for the BACKUPFTPPASS contents to see if it is saving the password properly there?

Also, can you please update cPanel to the newest version for 11.28, which is 11.28.87 as 11.28.60 is not the most recent version of the 11.28 branches. You can view the most recent versions at the following location:

Downloads - cPanel Inc.
 

MGV

Member
Mar 23, 2011
6
0
51
&*( = &amp;amp;*(

I edited the file, and it's work!!

Thanks for your support.
 

cPanelKenneth

cPanel Development
Staff member
Apr 7, 2006
4,607
79
458
cPanel Access Level
Root Administrator
Thank you for reporting this. I filed the matter as a bug with development. It is assigned case 50060.