I have WHM 11.30
centos 5.6
I had backup configured and it seemed to be working ok. setup as ftp to an ovh ftp drive. apparently this can only be accessed by the ip of my server for security etc.
I today looked ito restoring an account.
whm > backup > restore backups. There are no accounts in the list
I have read several other threads which say they must be in the /home directory to appear in this list.
This is where i am confused. I have a cpbackup/daily/mysitefolder which then contains a lot of info various folders mysql.sql file etc.
If i move this to the home folder it doesnt appear in the restore list anyway.
What is goig on here?
First off i was expecting a cpbackup file probably a tarball to restore not just a folder.
Second issue. When i now go to configure backups and try to change any settings it always replies with
No backup directory provided.
Backup has been disabled to prevent file loss...
I did get it wto work once when i changed it to standard backup instead of ftp and then changed it back after adding added the same folder name to the ftp backup directory as the backup directory

but that fails now as well.
so why dont my backups work?
Why doesnt my restore work?
why doesnt the folder selection work?
why dont my backups have anything useful to be used to restore an account?
centos 5.6
I had backup configured and it seemed to be working ok. setup as ftp to an ovh ftp drive. apparently this can only be accessed by the ip of my server for security etc.
I today looked ito restoring an account.
whm > backup > restore backups. There are no accounts in the list
I have read several other threads which say they must be in the /home directory to appear in this list.
This is where i am confused. I have a cpbackup/daily/mysitefolder which then contains a lot of info various folders mysql.sql file etc.
If i move this to the home folder it doesnt appear in the restore list anyway.
What is goig on here?
First off i was expecting a cpbackup file probably a tarball to restore not just a folder.
Second issue. When i now go to configure backups and try to change any settings it always replies with
No backup directory provided.
Backup has been disabled to prevent file loss...
I did get it wto work once when i changed it to standard backup instead of ftp and then changed it back after adding added the same folder name to the ftp backup directory as the backup directory

but that fails now as well.
so why dont my backups work?
Why doesnt my restore work?
why doesnt the folder selection work?
why dont my backups have anything useful to be used to restore an account?