[Case 60051] cPanel tutorial blank page

[sreeninair]

Hello,

When I click on cPanel >> Video Tutorial gives a blank page. The issue is server wide, no user can access this.


/https://SERVERIP:2083/cpsess1579181287/frontend/x3/tutorial.html

Please help me to fix this issue.

Thanks
Sreeni

 

[dalem]

I cant be sure but its likely that cpanel is updating their tutorials

 

[sreeninair]

Hello,

But this is only for one server. Please assist.

Thanks
Sreenivas

 

[cPanelMichael]

Hello

There is an internal case open to address this issue. For reference, the case number is 60051. You can monitor our change log to see when a resolution is pushed out:

cPanel - Change Log

The current workaround is to manually browse to:

cPanel Video Tutorials

Thank you.

 

[sreeninair]

Hello,

When will this available?

Thanks
Sreenivas

 

[cPanelMichael]

A resolution is included in cPanel version 11.42:

11.42 Change Log

Fixed case 60051: Redirect x3 Video Tutorials page.

This version of cPanel is currently only available in the "Edge" and "Current" build tiers. There is currently no exact time frame on when 11.42 will be pushed out to the "Release" and "Stable" build tiers.

Thank you.