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[Case 65697] Are these warnings normal when enabling SpamAssassin?

Discussion in 'Security' started by slor, Apr 4, 2013.

  1. slor

    slor Member

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    I see this whenever I enable it:

    Apr 4 13:46:02.872 [20153] warn: config: can not determine default prefs path

    Apr 4 13:46:02.872 [20153] warn: config: failed to create default user preference file /home/username/.spamassassin/user_prefs


    It says it's enabled afterwards, but I want to make sure this isn't a problem to be fixed.

    thanks!
     
    #1 slor, Apr 4, 2013
    Last edited: Apr 4, 2013
  2. koda

    koda Well-Known Member

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    Had the same exact issue today enabling spam assassin any hint?
    Also I found this guide on Bayesan filters of spam assassin but when it goes through the configuration settings it seems I cannot find them in my configuration page inside CPanel. I just have blacklist, scores and whitelist.
     
    #2 koda, Feb 13, 2014
    Last edited by a moderator: Feb 13, 2014
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you open a support ticket using the link in my signature so we can take a closer look and reproduce these error messages? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  4. koda

    koda Well-Known Member

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    ticket id. 4567053

    thanks
     
  5. cPanelPeter

    cPanelPeter Technical Analyst III
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    Hello,

    To update, it was determined that these warnings are benign and should not cause a problem.
    An internal case was filed (Case # 65697) that will create a template file into the user_prefs location and should stop the warning. The template file contains nothing but comments by default, so it still doesn't do anything unless custom configuration is added to it.
     
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