[Case 65697] Are these warnings normal when enabling SpamAssassin?

[slor]

I see this whenever I enable it:

Apr 4 13:46:02.872 [20153] warn: config: can not determine default prefs path

Apr 4 13:46:02.872 [20153] warn: config: failed to create default user preference file /home/username/.spamassassin/user_prefs


It says it's enabled afterwards, but I want to make sure this isn't a problem to be fixed.

thanks!

 

[koda]

Had the same exact issue today enabling spam assassin any hint?
Also I found this guide on Bayesan filters of spam assassin but when it goes through the configuration settings it seems I cannot find them in my configuration page inside CPanel. I just have blacklist, scores and whitelist.

 

[cPanelMichael]

Could you open a support ticket using the link in my signature so we can take a closer look and reproduce these error messages? You can post the ticket number here so we can update this thread with the outcome.

Thank you.

 

[koda]

Could you open a support ticket using the link in my signature so we can take a closer look and reproduce these error messages? You can post the ticket number here so we can update this thread with the outcome.

Thank you.

ticket id. 4567053

thanks

 

[cPanelPeter]

Hello,

To update, it was determined that these warnings are benign and should not cause a problem.
An internal case was filed (Case # 65697) that will create a template file into the user_prefs location and should stop the warning. The template file contains nothing but comments by default, so it still doesn't do anything unless custom configuration is added to it.