[Case 72089] SSL Redirection for cPanel/WHM/Webmail not working proeprly

speckados

Well-Known Member
Hi

From the latest versions I've had this discussion with the media, and even some classes have received cpanel technician.

My English is deficient, I know, but not to understand what they put pictures.

On the stage is clear.

If XXX put in your browser, it should redirect you to https://dominio.tld:2083 http://dominio.tld/webmail

Well the reality is that the first support speaks to you delete cookies, then gives you a cpanel course. But in the end the thing still does not work.

The first thing the system does is to a page that is supposed to allow you to choose, depending on whether you are behind a firewall or not. Any thinking mind, decided that with three seconds is enough to see the sign, and choose the system that best.

https://docs.google.com/file/d/0BwTAn45qcvZIbFpzQ0FLZlpvenc/edit?usp=sharing

The second is that the system chosen by the server, or https://certificatename:2096/ https://hostname.com:2096 leads (we know they both match)

Can anyone help me with this question. It is very deficient, and does damage to resellers who complain about the lack of white label.

https://docs.google.com/file/d/0BwTAn45qcvZIVUNHQkNUUWt1NEE/edit?usp=drivesdk
 

cPanelMichael

Technical Support Community Manager
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Hello :)

You will need to use the following URLs if you want to utilize the proxy subdomains feature:

Code:
cpanel.your-domain.com
whm.your-domain.com
webmail.your-domain.com
Could you let us know if this is what you are seeking, or if there is a specific problem accessing a URL?

Thank you.
 

speckados

Well-Known Member
You see images?

You understand images?

Always redirect users to the SSL/TLS ports when visiting /cpanel, /webmail, etc. != IT's NOT cpanel.subdomain, webmail,subdomain....it's domian/cpanel domain/webmail

And the same for this
When visiting /cpanel or /whm or /webmail WITHOUT SSL, you can choose to redirect to:

I don't speak abot SUBDOMAINS... speak about REDIRECT /webmail or /cpanel

A nice day.
 

cPanelMichael

Technical Support Community Manager
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Hello :)

Thank you for helping to clarify the issue you are experiencing. I was under the impression you were experiencing an issue with proxy subdomains because of the use of the word "proxy" in the title of this thread. I have updated the thread title to reflect the issue you have encountered.

You mentioned internal case number 72089. This case is currently open with development to address the following scenario:

1. In "WHM Home >>Tweak Settings", the following options are configured:
- Require SSL >> set to "ON"
- Always redirect to SSL >> set to "ON"
- Non-SSL redirect destination >> set to "Origin Domain Name"
- SSL redirect destination >> set to "Origin Domain Name"
2. Generate a SSL certificate for a domain.
3. Install the SSL certificate for the domain.
4. In the address bar of browser go to http://$DOMAIN.TLD/cpanel
5. Observe that it redirects to the server's hostname. IE:
https://$HOSTNAME:2083
I will update this thread with more information as it becomes available.

Thank you.
 

cPanelMichael

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A resolution for case 72089 is implemented in cPanel version 11.40. This change makes it evident in the UI that enabling the "Always redirect to SSL" setting overrides "Non-SSL redirect destination" and "SSL redirect destination" settings.

Thank you.