[Case 72777] Pruning Remote Backups Fails

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Unable to send “/home/backup/2015-08-06/accounts/truspcom.tar.gz” to destination “Local Backup Server”
Have you verified that manual connections to the remote destination from your cPanel server are working normally, and that it's only the backup process that's failing to transfer the backups?

Thank you.
 

Solokron

Well-Known Member
Aug 8, 2003
852
2
168
Seattle
cPanel Access Level
DataCenter Provider
Even with the latest builds we are still seeing this and having to remove the directories manually.
 

Solokron

Well-Known Member
Aug 8, 2003
852
2
168
Seattle
cPanel Access Level
DataCenter Provider
Absolutely. Backups are uploaded fine. It is the removal where pruning errors are all over the place. Even the same backups it placed only days before are not removed. Permissiosn are 777.


Have you verified that manual connections to the remote destination from your cPanel server are working normally, and that it's only the backup process that's failing to transfer the backups?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Feel free to open a support ticket using the link in my signature if the issue continues so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

Thank you.