[case 82857] Can't call method "running" on an undefined value at bin/update_db_cache line 256.

[syswperu]

when I tried to access my web page, showed me the following error: "Database connection error: bla bla bla"

The problem was repaired after entering to my WHM and restarting my MySQL service.


Also, I have recivied an email from Cron Daemon

Subject: Cron <[email protected]> /usr/bin/test -x /usr/local/cpanel/scripts/update_db_cache && /usr/local/cpanel/scripts/update_db_cache

Message: Can't call method "running" on an undefined value at bin/update_db_cache line 256.

I have not configured nothing in my server.

What happened?

 

[ravi9]

re: [case 82857] Can't call method "running" on an undefined value at bin/update_db_cache line 256.

Is you problem solved or you are still facing database problem??

If that was temporary, that can happen because of many reason.

 

[cPanelMichael]

Hello

Please run the following command manually and let us know if there is any error output:

/usr/local/cpanel/scripts/update_db_cache

Thank you.

 

[syswperu]

Re: [case 82857] Can't call method &amp;quot;running&amp;quot; on an undefined value at bin/update_db_cache line 256.

Hello

Please run the following command manually and let us know if there is any error output:

/usr/local/cpanel/scripts/update_db

Thank you.

Hi Michael,

I have run the command :

/usr/local/cpanel/scripts/update_db

and the output is:
-bash: /usr/local/cpanel/scripts/update_db: No such file or directory

- - - Updated - - -

Also,
I have run the command /usr/local/cpanel/scripts/update_db_cache and no shows any problem.
PD: The problem was temporary. Now my server is running without any problem.

- - - Updated - - -

what happened?

God only knows.

 

[cPanelMichael]

Yes, I have corrected my previous post. The full path to the script was cut off. It should be:

/usr/local/cpanel/scripts/update_db_cache

I am happy to hear it's now working well for you. Feel free to contact us if the issue happens again.

Thank you.