[Case 84537] Dovecot Auto Expunge Trash errors.

tiagom

Member
Sep 27, 2012
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Website Owner
Wondering if anyone else is having this particular issue.

Code:
[20131125.094525] Processing: Cleaning up mailbox trash
[20131125.094525] - Processing command `/usr/local/cpanel/scripts/dovecot_auto_expunge_trash`
[20131125.094528] [23215] Expiring trash for [email protected] (INBOX.Trash)...Done
[20131125.094529] [23215] Expiring trash for [email protected] (INBOX.Trash)...doveadm([email protected]): Error: expire: dict commit failed
[20131125.094529] [23215] Done
[20131125.094540] [23215] Expiring trash for [email protected] (INBOX.Trash)...Done
[20131125.094541] [23215] Expiring trash for [email protected] (INBOX.Trash)...doveadm([email protected]): Error: expire: dict commit failed
[20131125.094542] [23215] Done
[20131125.094543] [23215] Expiring trash for [email protected](INBOX.Trash)[email protected]): Error: expire: dict commit failed
[20131125.094544] [23215] Done
[20131125.094614] [23215] DBD::SQLite::db do failed: database is locked at /usr/local/cpanel/scripts/dovecot_auto_expunge_trash line 55.
Have a ticket open for this issue. So far cPanel tech has reset dict.sqlite but that has not resolved the issue.

Ticket# 4402199
(If a cPanel representative is reading this, please release the case to the next agent as i don't care how he reset the database as it didn't fix the issue. I don't want to wait until he returns to his shift.)
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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Internal case 84537 was opened to address this issue. A resolution for this case is scheduled for release in cPanel version 11.42.1. There is currently no specific time frame available on when that version will be pushed out to each release tier.

Thank you.
 

TraderStf

Member
Feb 27, 2014
11
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1
Belgium
cPanel Access Level
Root Administrator
Get this problem again. (domain obuscated)
Up to date (11.44.1.18)

Processing: Cleaning up mailbox trash
[20140910.033341] - Processing command `/usr/local/cpanel/scripts/dovecot_auto_expunge_trash`
[20140910.033342] [23961] Expiring trash for [email protected] (INBOX.Trash)...Done
[20140910.033342] [23961] Expiring trash for [email protected] (INBOX.Trash)...doveadm([email protected]): Error: expire: dict commit failed
[20140910.033342] [23961] Done
[20140910.033342] 61% complete
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
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Please open a support ticket using the link in my signature so we can reproduce the issue on your system. Ensure you reference case number 107921, which is open to address the occurrence of this error after case 84537 was already resolved. You can post the ticket number here so we can update this thread with the outcome.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
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Has this been sorted yet
Internal case number 107921 is still open. Please follow the steps from my previous post and post the ticket number here so we can update this thread with the outcome.

Thank you.
 

brt

Well-Known Member
Jul 9, 2015
103
8
18
US
cPanel Access Level
Root Administrator
I'm seeing this as well. I'm curious as to what exactly is going on, because on a server with hundreds of email accounts on it, when I watch the upgrade log I only see a very small handful of email expiries, and a number of those have the "dict commit failed" error.

===
[2015-07-21 18:24:10 -0500] [6764] Done
[2015-07-21 18:24:10 -0500] [6764] Expiring trash for [email protected] (INBOX.Trash)...Done
[2015-07-21 18:24:11 -0500] [6764] Expiring trash for [email protected] (INBOX.Trash)...Done
[2015-07-21 18:24:12 -0500] [6764] Expiring trash for [email protected] (INBOX.Trash)...doveadm([email protected]): Error: expire: dict commit failed
[2015-07-21 18:24:12 -0500] [6764] Done
===
 
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cPanelMichael

Administrator
Staff member
Apr 11, 2011
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Hello :)

I've been unable to locate a support ticket for this issue. Were you able to open a support ticket or address the issue through another method? I look forward to your response.

Thank you.
 

did-vmonroig

Active Member
Feb 6, 2012
40
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cPanel Access Level
Root Administrator
Hello, Michael.

Sorry, but between holidays and that isn't a blocking problem, I completely forgot to open the ticket. This is the ID: 7129323.

Thanks to you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
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To update, internal case CPANEL-138 is open to track this issue. There's currently no specific timeline on a resolution, as the issue is still under investigation.

Thank you.
 

bloatedstoat

Well-Known Member
Jun 14, 2012
173
22
68
Victoria, Australia
cPanel Access Level
Root Administrator
Hello, given the age of the last post I am curious to know if opening a support ticket is still relevant for this case? I am still seeing this error and prefer not to open a support ticket if the issue has not yet been resolved.
Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Hello, given the age of the last post I am curious to know if opening a support ticket is still relevant for this case? I am still seeing this error and prefer not to open a support ticket if the issue has not yet been resolved.
There's no update to the internal case to report at this time. Could you verify if Cloud Linux is installed on this system?

Thank you.
 

kdean

Well-Known Member
Oct 19, 2012
365
56
78
Orlando, FL
cPanel Access Level
Root Administrator
I also see sporadic "Error: expire: dict commit failed" messages and one domain always says "does not exist. Removing stale entries." which is odd because it does exist or does this not work with add-on domains for some reason.

Anyway, I do not have Cloud Linux. Current;y just 11.52.2.5