The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

[Case 87449] Edit DNS

Discussion in 'Bind / DNS / Nameserver Issues' started by popeye, Jan 21, 2014.

  1. popeye

    popeye Well-Known Member

    Joined:
    May 23, 2013
    Messages:
    313
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Texas
    cPanel Access Level:
    Root Administrator
    Hi when i move accounts from one cpanel to another i have to go and edit most things in Edit DNS to match the new server, and just wanted to know if there was any script of some way to do this as it takes ages to manually do them.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello :)

    Could you elaborate on which type of records are not automatically updated when using the transfer tools available in Web Host Manager?

    Thank you.
     
  3. popeye

    popeye Well-Known Member

    Joined:
    May 23, 2013
    Messages:
    313
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Texas
    cPanel Access Level:
    Root Administrator
    SOA and ns records mostly
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Could you verify if this only happens to accounts owned by resellers, or does it also happen to accounts owned by the "root" user? There is an internal case that might be relevant here if this is effecting accounts owned by resellers.

    Thank you.
     
  5. popeye

    popeye Well-Known Member

    Joined:
    May 23, 2013
    Messages:
    313
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Texas
    cPanel Access Level:
    Root Administrator
    Hi yes as far as i can tell its just resellers.
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    This is a known issue, and an internal case is open to address it. For reference, the case number is 87449. In the meantime, the workaround is to modify the /var/cpanel/resellers-nameservers file on the source and destination servers to ensure the correct name servers are used for SOA and NS records in the DNS zones during the transfer.

    Thank you.
     
  7. popeye

    popeye Well-Known Member

    Joined:
    May 23, 2013
    Messages:
    313
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Texas
    cPanel Access Level:
    Root Administrator
    Hi thanks i have just looked in that file and can see some are wrong, so can i just change them with no problems ?

    Also how will i know when cPanel have resolved this.
     
  8. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
  9. popeye

    popeye Well-Known Member

    Joined:
    May 23, 2013
    Messages:
    313
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Texas
    cPanel Access Level:
    Root Administrator
    Hi but that file as loads in, not just the ones i use ?

    When i move a reseller from one server to mine it adds there name servers as default.

    Also one lot as these at the end ,, but no others do.
     
    #9 popeye, Jan 21, 2014
    Last edited: Jan 21, 2014
  10. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
Loading...

Share This Page