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[Case 87581] issue with changing WHM root password

Discussion in 'Security' started by crazyaboutlinux, Mar 13, 2014.

  1. crazyaboutlinux

    crazyaboutlinux Well-Known Member

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    Dear cPanel Team

    I am going to server http://mysitename.com/whm

    then ask me change password so i was try to change password but again and again Old password incorrect error come.

    then I have tried to change password from cpanel http://mysitename.com/cpanel link so what is the issue with WHM

    Why its again and again Old password incorrect error coming ??

    FYI:
    I have enabled this option " Configure Security Policies " under WHM

    Home »Security Center »Configure Security Policies

    This interface provides the configuration settings of the Security Policy that apply to cPanel, cPanel webmail, and WHM on your server.
    >> But This policity doesn't apply to "cPanel webmail" Why is so ?

    Is it cPanel bug or What ?

    Regards,
    Crazyaboutlinux
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Is "Hide login password from cgi scripts" enabled in "WHM >> Tweak Settings"?

    Thank you.
     
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  3. crazyaboutlinux

    crazyaboutlinux Well-Known Member

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    Hi Michael :)

    Hope you are doing well !

    Yes it is enabled
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Internal case number 87581 is open to address the issue with changing expired passwords when "Hide login password from cgi scripts" is enabled. You can disable this option as a temporary workaround. The resolution is currently scheduled for cPanel version 11.42.1.

    Thank you.
     
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  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Re: [Case 59226] Password age limits are not being applied to webmail

    Please ensure you open new threads for different issues. I moved this response to this thread:

    Password age limits are not being applied to webmail

    Thank you.
     
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  6. crazyaboutlinux

    crazyaboutlinux Well-Known Member

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    Thank you very much for you action.

    I will be take care next time.. :) Keep Smiling...
     
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