Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

[Case 89149] Remote Mail Exchanger still sending from that ip

Discussion in 'E-mail Discussion' started by imageinabox, Jan 27, 2014.

  1. imageinabox

    imageinabox Member

    Joined:
    Nov 20, 2013
    Messages:
    21
    Likes Received:
    2
    Trophy Points:
    3
    Location:
    Huntsville, AL
    cPanel Access Level:
    Root Administrator
    Twitter:
    I've got exim to send from each dedicated IP.

    So Domain1.com should send on it's own IP.

    I've got Domain2.com, with email hosted on a completely different server set to Remote Mail Exchanger. No email addresses created or anything.

    When I send from Domain1.com to Domain2.com I get an SPF failed message from Domain2.com because EXIM sends the message from Domain2.com dedicated IP.

    Live example below:
    Code:
    Received: (qmail 16865 invoked by uid 30297); 28 Jan 2014 00:58:53 -0000
Received: from unknown (HELO p3plibsmtp01-08.prod.phx3.secureserver.net) ([10.6.12.195])
          (envelope-sender <email1@removed.com>)
          by p3plsmtp06-03.prod.phx3.secureserver.net (qmail-1.03) with SMTP
          for <email2@removed.com>; 28 Jan 2014 00:58:53 -0000
Received: from removed.com ([27.25.15.24])
 by p3plibsmtp01-08.prod.phx3.secureserver.net with bizsmtp
 id KCye1n00G5VaLAo01Cyfcw; Mon, 27 Jan 2014 17:58:41 -0700
    [removed] has a dedicated IP (27.25.15.23). StudioSweat.com also has a dedicated IP (27.25.15.24) but email is hosted on GoDaddy.

    [removed] cannot send to [removed] because the message is route through [removed] dedicated ip and then the SPF fails.

    Any ideas on how to fix this? (besides changing the setting of sending from each domain's ip.)

    Thanks,
    Image In A Box
     
    #1 imageinabox, Jan 27, 2014
    Last edited by a moderator: Jan 28, 2014
  2. imageinabox

    imageinabox Member

    Joined:
    Nov 20, 2013
    Messages:
    21
    Likes Received:
    2
    Trophy Points:
    3
    Location:
    Huntsville, AL
    cPanel Access Level:
    Root Administrator
    Twitter:
    If I disable "Send mail from account's dedicated IP address" and use the server's main IP.

    Code:
    Received: (qmail 24881 invoked by uid 30297); 28 Jan 2014 02:06:40 -0000
Received: from unknown (HELO p3plibsmtp02-04.prod.phx3.secureserver.net) ([68.178.213.4])
          (envelope-sender <email1@imageinabox.com>)
          by p3plsmtp06-02.prod.phx3.secureserver.net (qmail-1.03) with SMTP
          for <email2@studiosweat.com>; 28 Jan 2014 02:06:40 -0000
Received: from server.imageinabox.com ([27.25.15.20])
 by p3plibsmtp02-04.prod.phx3.secureserver.net with bizsmtp
 id KE6N1n00L5P5yVU01E6PwB; Mon, 27 Jan 2014 19:06:26 -0700
    It sends from the default server. This seems like a bug to me but I'm not 100%.
     
    #2 imageinabox, Jan 27, 2014
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,672
    Likes Received:
    1,789
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 cPanelMichael, Jan 28, 2014
  4. imageinabox

    imageinabox Member

    Joined:
    Nov 20, 2013
    Messages:
    21
    Likes Received:
    2
    Trophy Points:
    3
    Location:
    Huntsville, AL
    cPanel Access Level:
    Root Administrator
    Twitter:
    Support Ticket: 4500591
     
    #4 imageinabox, Jan 28, 2014
  5. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,672
    Likes Received:
    1,789
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    An internal case has been opened to address the issue reported here. For reference, the case number is 89149. Feel free to monitor our change log for this case number to determine when a resolution has been pushed out.

    cPanel - Change Log

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 cPanelMichael, Jan 29, 2014
(You must log in or sign up to post here.)
Loading...
Similar Threads - [Case 89149] Remote
  1. swbrains

    SOLVED [Case CPANEL-20422] New account redirects to defaultwebpage in 70

    swbrains, May 13, 2018, in forum: General Discussion
    Replies:
    15
    Views:
    231
    swbrains
    May 16, 2018
  2. martin MHC

    SOLVED SpamAssassin is now Integer only instead of Decimal in WHM 70 [case CPANEL-20394]

    martin MHC, May 11, 2018, in forum: E-mail Discussion
    Replies:
    22
    Views:
    306
    martin MHC
    May 16, 2018
  3. cPanelMichael

    SOLVED [Case CPANEL-20319] Conflicting A records are added for proxy subdomains upon update to version 70

    cPanelMichael, May 9, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    482
    cPanelMichael
    May 10, 2018
  4. jamiepenner

    SOLVED AutoSSL Proxy Subdomain Validation [case CPANEL-18074]

    jamiepenner, Feb 21, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    397
    cPanelMichael
    Feb 21, 2018
  5. brianc

    SOLVED [Case CPANEL-18456] Mailman Archives fail to restore and/or be removed

    brianc, Feb 3, 2018, in forum: General Discussion
    Replies:
    4
    Views:
    315
    cPanelMichael
    Feb 14, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice