Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

[Case 99217] Account restore: Failed to update htaccess @ /home/

Discussion in 'Data Protection' started by postcd, Apr 30, 2014.

  1. postcd

    postcd Well-Known Member

    Joined:
    Oct 22, 2010
    Messages:
    694
    Likes Received:
    15
    Trophy Points:
    68
    Hello,

    when restoring cpanel fullbackup file, i got error at the end of restore:

    Please do you have idea on fixing this? Cause?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #1 postcd, Apr 30, 2014
    Last edited: Apr 30, 2014
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,214
    Likes Received:
    1,936
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    This happens if no .htaccess file is present in the directory referenced in the warning message. We have an internal case number (99217) open to address this issue. You should be able to verify that no .htaccess file exists in the referenced directory and safely ignore the warning.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, May 1, 2014
  3. hyperqwest

    hyperqwest Registered

    Joined:
    Jul 17, 2014
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Fall River, Massachusetts, United States
    cPanel Access Level:
    Root Administrator

    I am getting a similar error.

    Failed to update htaccess @ /home/hyperq7e/public_html file: Permission denied at /usr/local/cpanel/scripts/xfertool line 289.

    I cannot access mt website or whmcs after restore
     
    #3 hyperqwest, Jul 17, 2014
(You must log in or sign up to post here.)
Loading...
Similar Threads - [Case 99217] Account
  1. swbrains

    SOLVED [Case CPANEL-20422] New account redirects to defaultwebpage in 70

    swbrains, May 13, 2018, in forum: General Discussion
    Replies:
    15
    Views:
    399
    swbrains
    May 16, 2018
  2. martin MHC

    SOLVED SpamAssassin is now Integer only instead of Decimal in WHM 70 [case CPANEL-20394]

    martin MHC, May 11, 2018, in forum: E-mail Discussion
    Replies:
    22
    Views:
    536
    martin MHC
    May 16, 2018
  3. cPanelMichael

    SOLVED [Case CPANEL-20319] Conflicting A records are added for proxy subdomains upon update to version 70

    cPanelMichael, May 9, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    619
    cPanelMichael
    May 10, 2018
  4. jamiepenner

    SOLVED AutoSSL Proxy Subdomain Validation [case CPANEL-18074]

    jamiepenner, Feb 21, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    620
    cPanelMichael
    Feb 21, 2018
  5. brianc

    SOLVED [Case CPANEL-18456] Mailman Archives fail to restore and/or be removed

    brianc, Feb 3, 2018, in forum: General Discussion
    Replies:
    4
    Views:
    443
    cPanelMichael
    Feb 14, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice