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[Case 99217] Account restore: Failed to update htaccess @ /home/

Discussion in 'Data Protection' started by postcd, Apr 30, 2014.

  1. postcd

    postcd Well-Known Member

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    Hello,

    when restoring cpanel fullbackup file, i got error at the end of restore:

    Please do you have idea on fixing this? Cause?
     
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    #1 postcd, Apr 30, 2014
    Last edited: Apr 30, 2014
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    This happens if no .htaccess file is present in the directory referenced in the warning message. We have an internal case number (99217) open to address this issue. You should be able to verify that no .htaccess file exists in the referenced directory and safely ignore the warning.

    Thank you.
     
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    #2 cPanelMichael, May 1, 2014
  3. hyperqwest

    hyperqwest Registered

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    I am getting a similar error.

    Failed to update htaccess @ /home/hyperq7e/public_html file: Permission denied at /usr/local/cpanel/scripts/xfertool line 289.

    I cannot access mt website or whmcs after restore
     
    #3 hyperqwest, Jul 17, 2014
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