[Case 99217] Account restore: Failed to update htaccess @ /home/

postcd

Well-Known Member
Oct 22, 2010
721
20
68
Hello,

when restoring cpanel fullbackup file, i got error at the end of restore:

Unlocking password for user vhlsdpqs.passwd: Success
Failed to update htaccess @ /home/vhlsdpqs/public_html/cc file: No such file or directory at /usr/local/cpanel/scripts/xfertool line 285.
Please do you have idea on fixing this? Cause?
 
Last edited:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,237
463
Hello :)

This happens if no .htaccess file is present in the directory referenced in the warning message. We have an internal case number (99217) open to address this issue. You should be able to verify that no .htaccess file exists in the referenced directory and safely ignore the warning.

Thank you.
 

hyperqwest

Registered
Jul 17, 2014
1
0
1
Fall River, Massachusetts, United States
cPanel Access Level
Root Administrator
Hello :)

This happens if no .htaccess file is present in the directory referenced in the warning message. We have an internal case number (99217) open to address this issue. You should be able to verify that no .htaccess file exists in the referenced directory and safely ignore the warning.

Thank you.

I am getting a similar error.

Failed to update htaccess @ /home/hyperq7e/public_html file: Permission denied at /usr/local/cpanel/scripts/xfertool line 289.

I cannot access mt website or whmcs after restore