CBL blacklisted but no outgoing spam detected

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,245
463
FYI still broken tested was banned by CBL in 3 days
Could you verify the specific issue you are facing? We've had a few separate users report an issue on this thread, so I just want to be sure I'm addressing the correct problem.

Thank you.
 

dalem

Well-Known Member
PartnerNOC
Oct 24, 2003
2,983
159
368
SLC
cPanel Access Level
DataCenter Provider
Internal case CPANEL-3984 ( no ipv6 enabled)
the CBL banns the main shared IP when Send mail from account’s dedicated IP address when the main shard IP is not the main server ip
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,245
463
the CBL banns the main shared IP when Send mail from account’s dedicated IP address when the main shard IP is not the main server ip
Could you open a support ticket using the link in my signature so we can take a closer look? I see no outstanding cases that would indicate an issue with the current behavior.

Thank you.