Certain Email Folders cannot be accessed.

dmcipod

Registered
Oct 13, 2015
1
0
1
Los Angeles
cPanel Access Level
Website Owner
So long story short, we changed hosts and the host did not do a complete cPanel transfer and moved over the mail. Since it appeared that it was the only thing missing, I decided to move over the /home/user/mail folder. I have now a whole bunch of permissions errors (ACL and what not) where different accounts cannot open up their .sent box or .inbox or specific folders they have set up. This also applies to new email accounts that I have created as well. Is there a quicker way to fix permissions and ACLs or do I really have to go and delete/modify/change files for each box independently? I'm not familiar enough with the file locations to know if there is something that could affect the whole mail folder that I'm overseeing.
 

24x7server

Well-Known Member
Apr 17, 2013
1,911
96
78
India
cPanel Access Level
Root Administrator
Twitter
Hello,

There is an issues with the ownership of your files and as per your account level you do not have root access of your server so you need to contact your hosting provider to correct your all files ownership. They will update it with root user through SSH
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
Hello :)

You can ask your hosting provider to utilize "/scripts/mailperm" on your account, however it may still require some manual edits on the permission/ownership values.

Thank you.