"Certificate 1 is expired" installing wildcard SSL from cPanel

robb3369

Well-Known Member
Mar 1, 2008
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We have a few sites we use for testing and demo purposes on one cpanel account that has several sub-domains using the same wildcard SSL certificate.

We've noticed that in the last few months we've been having issues installing the wildcard SSL certificate on one of the sub-domains via the "Use Certificate for New Site"... We always get the error "Certificate 1 is expired"...

Now, we can install the certificate via WHM using the "Install an SSL Certificate on a Domain" without the error.

Any thoughts?
 

cPanelMichael

Technical Support Community Manager
Staff member
Apr 11, 2011
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Hello :)

Could you open a support ticket using the link in my signature so we can take a closer look and determine why this error message is occurring? You can post the ticket number here so we can update this thread with the outcome.

Thank you.
 

cPanelMichael

Technical Support Community Manager
Staff member
Apr 11, 2011
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To update, it looks like the OpenSSL verifier is determining that the SSL cert is expired. The user was asked to provide an updated certificate if possible.

Thank you.
 

robb3369

Well-Known Member
Mar 1, 2008
122
0
66
cPanel Access Level
Root Administrator
Actually it was the Globalsign Root CA expired on Jan 28, 2014 and the the ca-bundle.crt was not updated even after running the "yum update ca-certificates" command, but the ca-bundle.trust.crt file was updated...

So I copied ca-bundle.trust.crt to ca-bundle.crt and was able to move the SSL cert to other hosts with no error.