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Certificate installation error,

Discussion in 'General Discussion' started by IvanThawte, Jun 21, 2005.

  1. IvanThawte

    IvanThawte Registered

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    We have customer using cPanel and whenever he tries to install his SSL certificate he receives the error:

    SSL Manager:

    Installed certificates for the domain(s): Unable to determine host for the certificate!

    Any idea what this is related to?

    Thanks so much!
    Ivan :D
     
  2. AndyReed

    AndyReed Well-Known Member
    PartnerNOC

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    Location:
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    Did you assign an IP for the domain name with the SSL cert?
    Is the domain name with the SSL active on your server? registration company?
    Did you enter correct/accurate information when installing the cert?
     
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