CGI Counter not updating in Cpanel

Ozarius

Registered
Jul 21, 2002
2
0
151
Whenever I hit the 'Commit Changes' button in the CGI Center / Counter, I get a page not found error and the counter is not set. I know I seen the answer to this question before but I can neither remember how to fix it or where to find it again. Thanks in advance for the answer. :)
 

md201

Active Member
Aug 13, 2001
28
0
301
i seen that all counter dat files ownership has been changed to NOBODY and hence it doesn't work.

I will also check through cpanel and see it if gives the error.
 

Ozarius

Registered
Jul 21, 2002
2
0
151
No one knows how to fix this? I remember it had something to do with the countedit.cgi or something like that. Any help would be awesome. :)
 

TheVoice

Well-Known Member
Feb 7, 2002
105
0
316
I can't remember where exactly but if you find the txt file that the counter uses and chmod that to 777 it should work. Otherwise recreate the file and chmod to 777. This should be done via the command line.
 

lowspeed

Active Member
Aug 13, 2003
28
0
151
I get the same error


when i goto /usr/local/cpanel/cgi-sys

the file exist.


I wonder what the problem is :-/

cPanel.net Support Ticket Number:
 

saj

Member
Nov 6, 2004
19
0
151
Cpanel bug

Hello,

I have faced the same issue and it is solved by running /scripts/upcp -f.

Regards,
Sajesh :)