CGI Counter not updating in Cpanel

[Ozarius]

Whenever I hit the 'Commit Changes' button in the CGI Center / Counter, I get a page not found error and the counter is not set. I know I seen the answer to this question before but I can neither remember how to fix it or where to find it again. Thanks in advance for the answer.

 

[md201]

i seen that all counter dat files ownership has been changed to NOBODY and hence it doesn't work.

I will also check through cpanel and see it if gives the error.

 

[Ozarius]

No one knows how to fix this? I remember it had something to do with the countedit.cgi or something like that. Any help would be awesome.

 

[TheVoice]

I can't remember where exactly but if you find the txt file that the counter uses and chmod that to 777 it should work. Otherwise recreate the file and chmod to 777. This should be done via the command line.

 

[lowspeed]

I get the same error


when i goto /usr/local/cpanel/cgi-sys

the file exist.


I wonder what the problem is :-/

cPanel.net Support Ticket Number:

 

[saj]

Cpanel bug

Hello,

I have faced the same issue and it is solved by running /scripts/upcp -f.

Regards,
Sajesh

 

[chirpy]

Probably wasn't worth reopening a 2 year old thread, though