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cgiemail fails after moving customer to different machine

Discussion in 'E-mail Discussion' started by nyjimbo, Sep 20, 2012.

  1. nyjimbo

    nyjimbo Well-Known Member

    Jan 25, 2003
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    New York
    A customer was on a Freebsd based Cpanel server and we pkgacct'd his stuff and moved him to a Centos machine this morning.

    After the move he claims all CGIEMAIL forms no longer work. Even if he goes to the CGIEMAIL item in the CGI CENTER he gets a 500 internal server error.

    It appears on the Freebsd system it uses "cgi-bin" but on the Centos its "cgi-sys". However if he just tries to click the CGIEMAIL function it calls "" when I think it should be calling

    I also noticed on some accounts on the Centos machine if I go to the CGI Center and try to run the CGIEMAIL it will try to run
    "" but then pull a 404 error.

    Is there anything I should be doing after moving an account from a Freebsd server to a Centos server to cleanup
    clients configurations ? Is there anything I can do to fix this problem ?

    I know he has to manually edit his html to change the cgi-bin to cgi-sys, but anywhere in Cpanel where it will
    call "bin" instead of "sys" it will fail.

    Thank you for any help.
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  2. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

    May 20, 2003
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    Root Administrator
    Does the account have CGI Privilege?

    WHM > Account Functions > Modify an Account, select account, > Privileges section
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