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cgiemail fails after moving customer to different machine

Discussion in 'E-mail Discussions' started by nyjimbo, Sep 20, 2012.

  1. nyjimbo

    nyjimbo Well-Known Member

    Jan 25, 2003
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    New York
    A customer was on a Freebsd based Cpanel server and we pkgacct'd his stuff and moved him to a Centos machine this morning.

    After the move he claims all CGIEMAIL forms no longer work. Even if he goes to the CGIEMAIL item in the CGI CENTER he gets a 500 internal server error.

    It appears on the Freebsd system it uses "cgi-bin" but on the Centos its "cgi-sys". However if he just tries to click the CGIEMAIL function it calls "" when I think it should be calling

    I also noticed on some accounts on the Centos machine if I go to the CGI Center and try to run the CGIEMAIL it will try to run
    "" but then pull a 404 error.

    Is there anything I should be doing after moving an account from a Freebsd server to a Centos server to cleanup
    clients configurations ? Is there anything I can do to fix this problem ?

    I know he has to manually edit his html to change the cgi-bin to cgi-sys, but anywhere in Cpanel where it will
    call "bin" instead of "sys" it will fail.

    Thank you for any help.
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    May 20, 2003
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    Root Administrator
    Does the account have CGI Privilege?

    WHM > Account Functions > Modify an Account, select account, > Privileges section

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