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Change Email Return Path

Discussion in 'E-mail Discussions' started by daveb86, Feb 10, 2014.

  1. daveb86

    daveb86 Member

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    I am looking for a way to change my Email Return Path.

    Currently it is set at > USERNAME@hostname; on behalf of; support@domain

    I wish to change it from that to just my domain > support@domain or @domain

    I am currently using a version of cPanel that is provided by my Hosting Providers cPanel Accelerated 2 and i have no virtual server.

    Can anyone direct me how to change the return path ??

    Thanks

    Dave
     
    #1 daveb86, Feb 10, 2014
  2. vanessa

    vanessa Well-Known Member
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    This isn't done on the server, it's done in your email client. You simply change the FROM address. Keep in mind that your from address has to be a full, valid email address.
     
    #2 vanessa, Feb 10, 2014
  3. daveb86

    daveb86 Member

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    Are you able to tell me how as ive exhausted every menu option within my cpanel and found nothing :)
     
    #3 daveb86, Feb 10, 2014
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Are you speaking of this setting I wonder?
    Set SMTP Sender: headers - cPanel Documentation

    You might want to speak with your Hosting Provider about this, if you don't have access to WHM.
     
    #4 Infopro, Feb 11, 2014
  5. vanessa

    vanessa Well-Known Member
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    Because cPanel is not your mail client. A mail client is someting like Outlook, Thunderbird, webmail, etc. If you're sending from an application on your server rather than a mail client, look at Infopro's suggestion, or check the mailing function that sends the emails to see what it's setting as the from value.
     
    #5 vanessa, Feb 11, 2014
  6. daveb86

    daveb86 Member

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    Thanks for your help guys

    However after a lengthy chat with a Support Rep from my host it seems all i needed to do was to change from PHP Mail to SMTP

    Seems that the headers on the email are "default" for PHP Mail but are not included on the SMTP function
     
    #6 daveb86, Feb 11, 2014
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