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Change internal ip address asking me for a license

Discussion in 'General Discussion' started by bar1, Nov 16, 2018.

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  1. bar1

    bar1 Member

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    Hi,
    I am busy building an internal QA site for the company.

    I installed the server with 1 IP address but had to change it.
    now i am getting this message .

    Unactivated License File
    To access the interface, you must install the license and ensure that the license is active.

    I only changed the internal IP ,and only been using it for a few hours.

    I also registered my email address for a trial license , i got the email but not sure what to do next.

    the plan is to buy a license once everything is working but i currently need the 14 days trial, please advise.
    do i need to reinstall?

    regards,
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hi @bar1,

    Our Customer Service Department handles all license-related inquiries. You can submit a support ticket to them, or email them directly at cs @ cpanel.net for assistance.

    Thank you.
     
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