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Change Root Password

Discussion in 'General Discussion' started by thinkdolphin, Mar 16, 2018.

  1. thinkdolphin

    thinkdolphin Registered

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    I need to change the WHM root password and not the other reseller account passwords. I tried looking under Server Configuration per the documentation, but there is no Change Root Password option listed. I'm only seeing BHM Setup. Is there any other way to change the root password?

    Thanks!
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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  3. thinkdolphin

    thinkdolphin Registered

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    Like I said in my original post, that option is NOT AVAILABLE.
     
  4. thinkdolphin

    thinkdolphin Registered

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    Here's what my options look like.
     

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  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    The image suggests you are not logged in as "root" to Web Host Manager. Can you logout of Web Host Manager, clear your browser cache, and log back in with "root" as the username?

    Thank you.
     
  6. thinkdolphin

    thinkdolphin Registered

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    Oh! I'm not sure I have the password for that...
     
  7. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Are you able to access the server as root via SSH? If not, check with your provider to see the steps they offer for resetting a server's root password.

    Thank you.
     
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