thinkdolphin

Registered
Mar 16, 2018
4
0
1
Pittsburgh
cPanel Access Level
Root Administrator
I need to change the WHM root password and not the other reseller account passwords. I tried looking under Server Configuration per the documentation, but there is no Change Root Password option listed. I'm only seeing BHM Setup. Is there any other way to change the root password?

Thanks!
 

cPanelMichael

Technical Support Community Manager
Staff member
Apr 11, 2011
47,911
2,234
363
cPanel Access Level
DataCenter Provider
Twitter
Hello,

The image suggests you are not logged in as "root" to Web Host Manager. Can you logout of Web Host Manager, clear your browser cache, and log back in with "root" as the username?

Thank you.
 

cPanelMichael

Technical Support Community Manager
Staff member
Apr 11, 2011
47,911
2,234
363
cPanel Access Level
DataCenter Provider
Twitter
Hello,

Are you able to access the server as root via SSH? If not, check with your provider to see the steps they offer for resetting a server's root password.

Thank you.