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change whm password

Discussion in 'General Discussion' started by lauraromo, Jul 3, 2007.

  1. lauraromo

    lauraromo Registered

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    How do I change my whm password. I see options to change cpanel passowrds but not the main login password for my whm. Thanks.
     
    #1 lauraromo, Jul 3, 2007
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    If you are a reseller, simply login to the cPanel account (all WHM Reseller accounts are also cPanel accounts) and change your password there.

    If you are root, simply go to WHM -> Server Configuration -> Change Root Password
     
    #2 cPanelDavidG, Jul 3, 2007
  3. allmydomains

    allmydomains Member

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    Change Root Password - Does NOT change

    I have a VPS and when I try to change my WHM Root Password, I get

    BUT the password does NOT change.

    EXAMPLE: This happens when I try to change the password FROM abc123 TO abc123abc123.
    The new password is 2 times the old one.
    BUT, I am still able to log in with just abc123 despite a successful message.

    What could be the reason?

    Is this a BUG which is making the WHM think that abc123 = abc123abc123?

    The password does change if I use a new password like, xyz123xyz123. With this new password, if I just try xyz123, it does NOT work, but xyz123xyz123 works.
    This means WHM knows xyz123 != xyz123xyz123

    Cheers
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 allmydomains, Aug 10, 2007
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    I'd recommend submitting a support request for this issue so our technicians can analyze why you are experiencing this issue and determine if it is a bug in our software.
     
    #4 cPanelDavidG, Aug 13, 2007
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