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Changed Email System and now emails wont logon

Discussion in 'E-mail Discussions' started by bluestone, Sep 22, 2009.

  1. bluestone

    bluestone Registered

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    Hello , We changed from courier to dovecot and now 3 email addresses out of like 50 will not logon, we go to xxxxx:2095 and logon > that works fine but as soon as we click horde or roundcube etc then it says Username and password entereed incoreectly or just goes to the squirrelmail logon page - all the other emails work fine though , we have tried changing the password to no avail , we cannot delete these emails as they are really nedded and what is inside them

    please help if you can

    thanks
     
  2. cPanelKenneth

    cPanelKenneth cPanel Development
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    What is recorded in /var/log/maillog for these accounts when they attempt to login to roundcube/horde/squirrelmail ?
     
  3. MattCurry

    MattCurry Well-Known Member

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    Hello,


    I do apologize for your issue, I would recommend that you put in a ticket so we can take a look at this issue closer. You can do this by submitting a ticket via the link below.

    Thank you,
    Mattnew Curry
     
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