The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Changed IP, can't access site

Discussion in 'Bind / DNS / Nameserver Issues' started by ikouhsdfikuh, Apr 22, 2015.

  1. ikouhsdfikuh

    ikouhsdfikuh Registered

    Joined:
    Apr 22, 2015
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    So, I changed the IP (from a shared IP to a dedicated) of a page/account, everything went fine. Waited for the IP to propagate (almost 5 days today), but it doesn't work despite whatsmydns.com telling me that the new IP A-record has been correctly registered. The DNS A-record is indeed correct (checking the account in WHM), but accessing the domain only yields the following error page: - Removed -

    Entering the new IP doesn't work either.

    I suspect the fix is pretty simple, but I have no clue how to approach this. Suggestions?
     
    #1 ikouhsdfikuh, Apr 22, 2015
    Last edited by a moderator: Apr 22, 2015
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,830
    Likes Received:
    672
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello,

    Does the website resolve to the same IP address that it's assigned in WHM? If so, let us know if the following command helps:

    Code:
    /scripts/rebuildhttpdconf
    Thank you.
     
  3. ikouhsdfikuh

    ikouhsdfikuh Registered

    Joined:
    Apr 22, 2015
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    I have the same problem... So, if the website's A-record resolves to the correct (newly assigned) IP when pinging the domain, I should try running the above script?
     
  4. ikouhsdfikuh

    ikouhsdfikuh Registered

    Joined:
    Apr 22, 2015
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    So, 10 hours ago I changed the IP of a site through WHM. Everything went fine and the associated webmail sends from the new IP. The site is not yet available, though.

    What's presented is the "SORRY!" cPanel error page.
    Seeing as this could be the ISP's ageing DNS records, I've tried with 3 different ISP's, all showing the same result.

    The domain's pointing to the IP properly through pinging and the site is available through the WHM "List Accounts" interface, when clicking the site's IP (which is the new one). - That makes me end up at [NEW IP]/~[USERNAME]/

    The A-record has a TTL of 4 hours, whereas the SOA-record has a life time of 24 hours.

    It's pretty important that the site gets online ASAP.

    Should I take a breather and wait until 24 hours has passed or is this possibly an error somewhere?
     
  5. 24x7server

    24x7server Well-Known Member

    Joined:
    Apr 17, 2013
    Messages:
    1,146
    Likes Received:
    34
    Trophy Points:
    48
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Hello,

    I will suggest you please try to check your domain through proxy site. I think due to to browser cache you are getting cPanel default page at your end.
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,830
    Likes Received:
    672
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
  7. ikouhsdfikuh

    ikouhsdfikuh Registered

    Joined:
    Apr 22, 2015
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    I tried through different ISP's, proxies, browsers and devices. Nothing worked. However:


    Did the trick. Thanks a lot.

    BTW: Pretty crazy that I actually replied to my own thread, completely without noticing. I guess it worked back then as it does today - I'm sorry for not responding originally.

    Again thanks a lot for the help, really appreciate it.
     
  8. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,830
    Likes Received:
    672
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
Loading...

Share This Page