Changed Root Password via Shell - Still cannot log into WHM login?

[intrinsic]

Hello cPanel peeps... I encountered a strange problem with the root user login and password.

Steps before problem occurred:
1. I enabled PHP-GD on my server through the Apache configuration in WHM and let WHM rebuild the configuration (took longer than usual).
2. After a long period, I restarted httpd and the server. When it came back online the root login and password did not work.
3. This prompted me to log into shell and change the password: passwd root -> new password.

Despite this, WHM still does not recognize the password in the login. So far all domains are functioning - what's wrong?

 

[intrinsic]

Wow this was embarrassing! Looks like I was on the wrong box, our spreadsheet was listing the IP/hostnames incorrectly. :p maybe I should of had more coffee this morning.

 

[cPanelMichael]

Wow this was embarrassing! Looks like I was on the wrong box, our spreadsheet was listing the IP/hostnames incorrectly. :p maybe I should of had more coffee this morning.

Hello

I am happy to see you were able to resolve the issue. Thank you for updating us with the outcome.