changed the main server ip now i get 404

droidman

Active Member
Mar 9, 2009
35
0
56
Because there was a problem with my old ip on the datacenter, they mixed it up with another user's or something, i had to change my main server ip, now when i try to go to any website on the server i get a 404 error, or a default cpanel page. did i forgot something ?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,227
463
Hello :)

You will need to ensure the IP addresses of your accounts are also updated. The "IP Migration Wizard" is useful for this:

"WHM >> IP Functions >> IP Migration Wizard"

Thank you.
 

droidman

Active Member
Mar 9, 2009
35
0
56
hmm thanks, i entered the new ip, tried this on 2 servers, i got a warning that said "warning cannot modify httpd.conf" or something like that, the page refreshes i dont have time to copy it
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,227
463
Do you notice any specific error messages in cPanel error log when that happens? The cPanel error log is located at:

Code:
/usr/local/cpanel/logs/error_log
Feel free to open a support ticket for this issue so we may investigate further:

Submit A Ticket

Thank you.
 

droidman

Active Member
Mar 9, 2009
35
0
56
tailing the log i get this:
Whostmgr::DNS::MX::checkmx('s38.justhost.in.ua', ARRAY(0x869cb28), undef) called at whostmgr/docroot/cgi/zoneeditor.cgi line 202
main::savezone() called at whostmgr/docroot/cgi/zoneeditor.cgi line 45
[2011-08-05 14:17:07 +0300] warn [zoneeditor] Failed to load cPanel user file for root at /usr/local/cpanel/Cpanel/Config/LoadCpUserFile.pm line 28
Cpanel::Config::LoadCpUserFile::load('root') called at /usr/local/cpanel/Cpanel/Config/LoadCpUserFile.pm line 259
Cpanel::Config::LoadCpUserFile::loadcpuserfile('root') called at /usr/local/cpanel/Cpanel/Email/MX.pm line 18
Cpanel::Email::MX::get_mxcheck_configuration('s38.justhost.in.ua', 'root') called at /usr/local/cpanel/Whostmgr/DNS/MX.pm line 34
Whostmgr::DNS::MX::checkmx('s38.justhost.in.ua', ARRAY(0x869cb28), undef) called at whostmgr/docroot/cgi/zoneeditor.cgi line 202
main::savezone() called at whostmgr/docroot/cgi/zoneeditor.cgi line 45
[2011-08-05 14:17:07 +0300] info [zoneeditor] [checkmx] s38.justhost.in.ua (14 in s38.justhost.in.ua) resolved to 91.213.8.94 (local)
[2011-08-05 14:17:07 +0300] info [zoneeditor] [checkmx] auto detect is possible