marwan ben jaber

Registered
Jul 11, 2016
1
0
1
tunisia
cPanel Access Level
Website Owner
am a new user of cpanel.

Today i try to change the theme in cpanel,the moment i did that instantly it redirect me to a page called WHMsonic with an error message display on my screen :
ERROR: We are sorry! You dont have a radio hosting or service. Please contact your hosting provider..

i tried to logout and login again but it is taking me straight to that page every time.

I am stuck and i don't know what do do. i don't have access to cpanel any more.
Any tips how i can solve this issue?
 

Attachments

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,215
363
Hello,

You will need to contact your web hosting provider for assistance with solving this problem. It's not something you will be able to investigate without root access to the system.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,215
363
I switched to the new themes, and they don't show all of the field names, I am working in the dark. Why is that? Or is it assumed we have memorised all the field names?
Could you attach a screenshot of what you see so we can better understand the issue you are facing?

Thank you.