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Changing default e-mail

Discussion in 'E-mail Discussion' started by starling, Feb 26, 2009.

  1. starling

    starling Active Member

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    Hello all.

    First of all, I would like to thank you all for you help in the past.

    I would like to know how to change a clients default e-mail.

    Example would be; their cpanel and e-mail account is happy. They will like to change it to sad@whatever .com


    Thanks
     
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  2. JawadArshad

    JawadArshad Well-Known Member
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    If you are talking about the catch-all address, then you can change it by creating the entry below in the file /etc/valiases/domain.tld

    *: sad@whatever.com

    where domain.tld is the domain of your client. cPanel's contact email(where cPanel sends notification/alerts) is stored in the /var/cpanel/users/username file where username is the cPanel user.
     
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  3. starling

    starling Active Member

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    JPC-Howard-

    Thanks.

    See what happened is that they posted their e-mail on a script via their webpage, and now they are receiving spam left and right.

    So by changing their e-mail, they would eliminate this problem.

    So the old e-mail will not exist, and all is well and good. :)
     
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  4. starling

    starling Active Member

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    You know what?

    I do not think it would really matter, because all mail will be funneled to his default e-mail anyway, correct?

    So anything sent to whatever .com, will end up in the default email.


    Am I correct with this assumption?
     
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  5. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    If it is a catch-all, changing where it goes wont change the amount of spam they are receiving. Additionally, spammers are aware many webmasters use catch-all addresses so they'll spam random addresses (e.g. adasdfas@example.com) expecting it to get funneled to the catch-all. The spam abuse is the main reason people shy away from using catch-alls.

    If that customer wants multiple email addresses funneled to a single email, I recommend they use forwarders. You can have multiple forwarders all forward to the same email address if you desire.
     
  6. starling

    starling Active Member

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    Thanks for the reply cPanelDavidG.


    He ended up enabling the box/spam catcher (BoxTrapper and SpamAssassin) and will not let any no e-mail him unless he knows them.

    But now his spam folder is filled to the brim.

    I guess it is a lose/win, lose/lose situation when it boils down to it.
     
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  7. JawadArshad

    JawadArshad Well-Known Member
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    Like David said, you can setup forwarders for known addresses and set the default entry as below to stop receiving mails on your catch-all address.

    *: :fail:
     
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  8. dalem

    dalem Well-Known Member
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    best to take cPanelDavidG advice and set the default addess to :fail & set up forwarders
    using SPam filter & the box trapper you just putting a band-aid on the problem
    the SPAM will still keep coming.

    If the account receives allot of SPAM you just doubled the SPAM problem by sending a challenge SPAM to some poor unsuspecting victim the SPAMMER decided to use as his forged email address by using box trapper
     
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  9. starling

    starling Active Member

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    Thanks guys.

    cPanelDavidG, your suggestion will implemented ASAP.
     
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